Great time, nice clean room bed wasn't as soft as I like but still was gd for the rest
Roderick
2025 年 2 月入住 1 晚
10/10 超赞
Cynthia
2025年02月12日
Cynthia
2025 年 1 月入住 1 晚
10/10 超赞
Renee
2025年02月11日
满意:清洁度、员工和服务、住宿条件和设施
We stayed here to attend a Cleveland Cavaliers game. It’s an easy walk to the Rocket Mortgage Arena. The staff go over and beyond to make your stay a good one. My room was upgraded to a corner room overlooking the theater district, which is beautiful at night. We had breakfast in the restaurant, which was excellent. This was my second stay. I highly recommend this hotel and will definitely be returning.
Renee
2025 年 1 月入住 1 晚
10/10 超赞
Esther
2025年02月10日
满意:清洁度、员工和服务、住宿条件和设施
Great place to stay when visiting my daughter at Cleveland State!
Esther
2025 年 1 月入住 1 晚
6/10 一般
Meri Beth
与家人出行
2025年02月9日
满意:员工和服务,清洁度
Staff was great. Breakfast buffet was terrible. Not many choices and pastries were stale. Waitress was very helpful. Food not her fault. Great location to do theater and dinner.
Meri Beth
2025 年 2 月入住 1 晚
10/10 超赞
Amy
与家人出行
2025年02月5日
满意:清洁度、员工和服务、住宿条件和设施
We came for a Cavaliers game and it was an easy walk. Rooms are clean. Front desk staff friendly and helpful. Would stay here again.
Amy
2025 年 2 月入住 1 晚
10/10 超赞
Riscianna
2025年01月30日
Riscianna
2025 年 1 月入住 1 晚
8/10 还可以
Haley
2025年01月27日
满意:清洁度、员工和服务、住宿条件和设施
Got an extra 60$ USD fee for something I wasn’t expecting which is like 90$ CAD, other than that decent hotel.
Haley
2025 年 1 月入住 1 晚
10/10 超赞
Chris
2025年01月24日
满意:清洁度、员工和服务、住宿条件和设施
Very nice room and building. Room service menu needed updated but food was delicious
Chris
2025 年 1 月入住 2 晚
8/10 还可以
Victoria
2025年01月22日
满意:住宿条件和设施,员工和服务
Nice being so close to the theatre district.
Victoria
2025 年 1 月入住 2 晚
10/10 超赞
Connie,Ashland
2025年01月19日
满意:住宿条件和设施,员工和服务
Connie
2025 年 1 月入住 1 晚
8/10 还可以
Shea
2025年01月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel advertises parking for $36 a day, but it's actually a parking garage not owned by the hotel, and difficult to find. Ended up having to valet for $50 because I couldn't find the hotel parking (turns out, there wasn't one).
If people talk in the hallways, you can easily hear them in your room.
Shea
2025 年 1 月入住 1 晚
4/10 很差
Mohamed,NY
2025年01月15日
满意:住宿条件和设施,清洁度
不满意:员工和服务
In the beginning they book me room under renovation and get back to the front office they change the room for me I get upset because they doesn’t know what room is ready and what room under renovation
Mohamed
2025 年 1 月入住 1 晚
10/10 超赞
Mohamed,NY
2025年01月15日
满意:清洁度、员工和服务、住宿条件和设施
Mohamed
2024 年 12 月入住 1 晚
2/10 糟糕
Parambir
与配偶出行
2025年01月14日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Woke up to loud banging on the floor above us and didn’t stop for 5 hours. Asked the desk and they told me it was renovations going on. Maybe someone could have told us beforehand before we checked in? Also asked the front desk to get someone to look at our shower as it wasn’t functioning properly, they didn’t send anyone up. The housekeeping staff didn’t speak much English and when we asked them to turn down our room they didn’t understand and our room was never cleaned or beds remade.
Parambir
6/10 一般
Parambir
与配偶出行
2025年01月14日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Will never stay at this hotel again! We were awoken to loud thuds and banging on the floor above us and it didn’t stop for 5 hours while we tried to sleep. Once I asked the reception they said they were remodeling. I wish someone would have told us before we checked in otherwise we would have never stayed at this property. There was nothing done for the inconvenience either.
Parambir
2025 年 1 月入住 1 晚
10/10 超赞
Michelle
2025年01月12日
Michelle
2025 年 1 月入住 1 晚
8/10 还可以
Christopher
2025年01月11日
Christopher
2024 年 12 月入住 1 晚
10/10 超赞
Bryanna
2025年01月7日
满意:清洁度、员工和服务、住宿条件和设施
Bryanna
2024 年 12 月入住 1 晚
10/10 超赞
Daryl
与配偶出行
2025年01月6日
满意:员工和服务、服务设施、住宿条件和设施
The room was clean and modern. Staff was very friendly
Daryl
2025 年 1 月入住 1 晚
10/10 超赞
Elizabeth
2025年01月5日
满意:清洁度、员工和服务、住宿条件和设施
So convenient to Playhouse Square. The staff was incredibly friendly.