Tina at the front desk is wonderful and so is Willie. They have a great staff and a very nice hotel
London
2025 年 5 月入住 1 晚
10/10 超赞
London,Westlake
与家人出行
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is one of the only hotels I bother to stay at. Very friendly staff and fair rates. Quality rooms with great amenities and unbelievably comfortable beds. The good cable television is a bonus too.
London
2025 年 5 月入住 1 晚
6/10 一般
Aleksander
与家人出行
2025 年 5 月 1 日
满意:员工和服务
Breakfast was poor.
Aleksander
2025 年 4 月入住 1 晚
10/10 超赞
Gustavo
团体旅客, 商务旅客
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All great
Gustavo
2025 年 4 月入住 1 晚
6/10 一般
Jamie
与家人出行
2025 年 4 月 30 日
满意:清洁度
不满意:服务设施
I choose this place based on price and reviews but I wasn’t happy with policies that I wasn’t warned about. They charge a $108 fee in case of room damages…not a hold so low I have to wait until my bank refunds it. They advertise free WiFi which technically you get but you have to purchase internet time so I don’t really see the point of making a big deal of free WiFi, no dishes are provided for the kitchens, you have to pay a $100 deposit which isn’t anywhere on the website so you be prepared or can bring your own if you want. We also had to take out our own trash or pay a $10 housekeeping fee which I find completely unacceptable. Oh and the continental breakfast was a joke..we stayed 3 days and not once did they provide enough food to last the entire time the food was offered! And it was just breakfast bars and I saw a bowl that probably held a few pieces of fruit but they seem to be it. We usually hit the lobby by 8am and it was picked bare though we should have had until 9:30! I will say it mostly clean on the property and the room was clean. Most of the staff were friendly but I won’t ever stay here again.
Jamie
2025 年 4 月入住 3 晚
4/10 很差
Rachel
与家人及幼儿出行, 与家人出行
2025 年 4 月 30 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
I used it while visiting a university. The staff was friendly and the room was stylish. However, the smell of marijuana throughout the hotel was really unbearable. Expect no breakfast.
Rachel
2025 年 4 月入住 1 晚
4/10 很差
patricia
带宠物出行, 团体旅客
2025 年 4 月 27 日
满意:员工和服务
patricia
2025 年 4 月入住 3 晚
8/10 还可以
Julius
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施
Good stay
Julius
2025 年 4 月入住 2 晚
10/10 超赞
Corey
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Great stay!
Corey
2025 年 4 月入住 1 晚
8/10 还可以
Roxanne,Nelsonville
团体旅客
2025 年 4 月 25 日
满意:服务设施,员工和服务
Floors was very dirty. We had to wear shoes to keep our feet clean.
Roxanne
2025 年 3 月入住 4 晚
8/10 还可以
SHANEQUAH
与家人出行
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was ok except there’s a lot of people hanging around
SHANEQUAH
2025 年 4 月入住 2 晚
4/10 很差
Eric Ian
与配偶出行
2025 年 4 月 25 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Notice a lot of people that have been living here for a while did not feel safe leaving my car there it coming late at night since everyone would hang out outside. Our bed was filled with hair and had no towels. Staff did not want to give us towels at first it was like pulling teeth to get some. Place has a bad odor as soon as you walked in
Eric Ian
2025 年 4 月入住 3 晚
2/10 糟糕
Mary
商务旅客
2025 年 4 月 24 日
不满意:清洁度、服务设施、住宿条件和设施
Both elevators not working. No dishes or even a coffee pot in the room (unless I wanted to make a $100 deposit), lock on the door did not function, floors in the room were sticky, no plastic cups in the room. Pillows were flat and old and it smelled like someone had been smoking in it.
The meeting room had tables that were so sticky I had to ask someone to come in and clean them. All the tables and chairs were dirty and nicked up and some parts were broken off.
Breakfast was either boiled eggs in a ziplock with a hand written expiration date or granola bars or packaged mini muffins and yogurt.
The place was vile and if I weren't so tired when I arrived last night I would have demanded my money back and gone somewhere else.
Mary
2025 年 4 月入住 1 晚
2/10 糟糕
Andrew
2025 年 4 月 24 日
不满意:住宿条件和设施,服务设施
Property was ok, but elevator stopped working which was a major inconvenience for people in their 50s and older.
Andrew
2025 年 4 月入住 1 晚
10/10 超赞
Michael
商务旅客
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Front desk person when I checked in was very polite, professional and friendly!
Michael
2025 年 4 月入住 1 晚
10/10 超赞
Kelly
与家人出行, 与配偶出行, 团体旅客
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room had the ability to have multiple people up to six and we loved having it be very convenient for our trip to Cleveland and very convenient to everything we did
Kelly
2025 年 4 月入住 4 晚
10/10 超赞
Dawn
2025 年 4 月 19 日
满意:清洁度、服务设施、住宿条件和设施
It was besutiful
Dawn
2025 年 4 月入住 1 晚
10/10 超赞
Robert
与家人出行
2025 年 4 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay every time I am here to visit. Vira 's happy smile and personality made this visit enjoyable. I will
Robert
2025 年 4 月入住 2 晚
10/10 超赞
Rashad
2025 年 4 月 17 日
满意:清洁度、员工和服务、服务设施
Only one elevator worked. Otherwise it was a great stay
Rashad
2025 年 4 月入住 3 晚
8/10 还可以
Jim,St. Catharines
与配偶出行
2025 年 4 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
location was right off interstate and close to dining options. Pool is permanently closed. Breakfast offer was minimal. 12 minute drive back to cleveland and ballpark.
Jim
2025 年 4 月入住 1 晚
10/10 超赞
Sade
与配偶出行
2025 年 4 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
There wasn’t enough towels in the room.
Sade
2025 年 4 月入住 1 晚
10/10 超赞
Tina
2025 年 4 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Everything was nice except to grab and go breakfast
Tina
2025 年 1 月入住 1 晚
10/10 超赞
Jesus
2025 年 4 月 14 日
Jesus
2025 年 4 月入住 6 晚
10/10 超赞
Jennifer M
与家人出行
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were very impressed with our room. It was a nice size and updated. The pillows were pretty flat. The Grab N Go Breakfast was nice and liked the reasonably priced vending machines with a variety of choices.
Jennifer M
2025 年 4 月入住 3 晚
4/10 很差
Jose Mari,Herndon
2025 年 4 月 14 日
满意:清洁度
不满意:服务设施,员工和服务
Beware! I booked for a 2 queen size beds room at Expedia because we are a family of 4. Upon arrival the front desk put us in a room with 1 king size bed. He told us they can change our room because I book through 3rd party which is Expedia. I drove for 7 hours and was too tired to cancel and look for another hotel late in the day. I will never book in this hotel again!