Room was a tiny bit dirty even though they said the room was ready. Couch looks like it was from a thrift store from 1980s. TV was terrible it had extreme contrast and brightness and even though adjusted settings the colors were off by a lot. Not sure if this was in the "bad" area of Cleveland but across the streets there was a four points hotel that was tagged (graffiti) and broken into I guess it's been abandoned for a while
Staff was nice and welcoming kitchen people were very nice their breakfast was pretty good. Just room a little dirty and quite outdated.
Juan
2025 年 5 月入住 3 晚
10/10 超赞
Cynthia
与家人出行
2025 年 5 月 26 日
满意:清洁度、服务设施、住宿条件和设施
The breakfast was great and room comforting.
Cynthia
2025 年 5 月入住 2 晚
2/10 糟糕
Leena
与家人出行
2025 年 5 月 25 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Majority things in the room were broken. And the towel was dirty.
Leena
2025 年 5 月入住 1 晚
8/10 还可以
Donna
与家人出行, 商务旅客
2025 年 5 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff cared about our needs throughout our stay.
Donna
2025 年 4 月入住 2 晚
10/10 超赞
Patti
2025 年 5 月 24 日
满意:住宿条件和设施
Good experience and shuttle service to airport and parking while on our trip awesome and reasonably priced.
Patti
2025 年 5 月入住 1 晚
6/10 一般
Calvin
与家人出行
2025 年 5 月 23 日
不满意:清洁度、服务设施、住宿条件和设施
Hotel need to be updated
Calvin
2025 年 5 月入住 5 晚
10/10 超赞
Deborah
与家人出行
2025 年 5 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Thank you
Deborah
2025 年 5 月入住 2 晚
10/10 超赞
Daniel
与配偶出行
2025 年 5 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pleasantly surprised. Area around it was sketchy, however, they have it fenced and security cameras. Hotel was very clean and updated. Definitely would stay again
Daniel
2025 年 5 月入住 1 晚
8/10 还可以
Fasihuddin
与家人出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Safe and Quiet
Fasihuddin
2025 年 5 月入住 2 晚
4/10 很差
Abby
与配偶出行
2025 年 5 月 21 日
不满意:住宿条件和设施,清洁度
Property has really gone down hill since we last stayed here in 2020. The crowd of people were different. The room had a bug. I wont be going back.
Abby
2025 年 5 月入住 1 晚
8/10 还可以
Denise
2025 年 5 月 20 日
满意:员工和服务,清洁度
The staff was very nice and welcoming
Denise
2025 年 5 月入住 2 晚
10/10 超赞
Alea
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Aside from the elevator out of order the place was clean and well maintained. Staff told us about the elevator at check in, apologized for the inconvenience, and worked to accommodate needs as much as possible.
Alea
2025 年 4 月入住 2 晚
8/10 还可以
Molly
2025 年 5 月 20 日
Smell in the elevator.
Molly
2025 年 5 月入住 1 晚
6/10 一般
Brandia
与配偶出行
2025 年 5 月 19 日
不满意:住宿条件和设施
It just wasn't a welcoming environment
Brandia
2025 年 5 月入住 1 晚
2/10 糟糕
Urban
商务旅客
2025 年 5 月 19 日
Would not stay here again.
Urban
2025 年 5 月入住 1 晚
8/10 还可以
Cheryl
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our experience staying here was fine-the room was clean and had everything we needed for our short stay. The staff was excellent, very friendly and helpful. The extended parking and airport shuttle is very convenient and fee is super reasonable. The only thing I can find to complain about was the water in the shower was only lukewarm. All in all though, because of the convenience and helpful staff, we’d probably stay there again in the future.
Cheryl
2025 年 5 月入住 1 晚
10/10 超赞
Karen
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff and services were excellent
Karen
2025 年 5 月入住 2 晚
10/10 超赞
Shelley
与配偶出行
2025 年 5 月 18 日
满意:服务设施,清洁度
Nice room. Clean and comfortable
Shelley
2025 年 5 月入住 1 晚
10/10 超赞
Salvador
与配偶出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful customer service. My only complaint here is that I did not get the discount using my expedia points. I paid regular price and my expedia points dissapered from my account.
Salvador
2025 年 1 月入住 1 晚
6/10 一般
Rong
与配偶出行
2025 年 5 月 14 日
满意:员工和服务、服务设施、住宿条件和设施
不满意:清洁度
The hotel is modern, and the interior decor is quite stylish. However, the cleanliness was disappointing. The back of the toilet seat was yellow and had to be cleaned by us. We also found hair on one of the beds, and all the bed sheets and pillow covers were very old and smelled—not fresh at all. Cleanliness definitely needs improvement.
Rong
2025 年 5 月入住 1 晚
10/10 超赞
Katie
2025 年 5 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Highway was close by. Lots of parking. Breakfast had hot and cold options. Room was clean. Smoke free
Katie
2025 年 4 月入住 5 晚
8/10 还可以
Artie
与家人出行
2025 年 5 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Good spot for a night. Not really anything nearby.
Artie
2025 年 5 月入住 1 晚
2/10 糟糕
Jessica
团体旅客
2025 年 5 月 13 日
不满意:服务设施,清洁度
We were put into a room where there were obvious stains all over the sheets. We let the front desk know and they did move us to another room. Unfortunately there was hair all on the sheets of the second room. We checked in late and were so exhausted we could not keep bouncing room to room. The bathroom sink is immediately in the doorway making it extremely awkward if someone is trying to get ready after getting out of the shower because they would be standing right inside the door. The floors were so dirty our feet were black. And the convenience area in the lobby only offered water. Overall a very disappointing stay and wouldn’t recommend it.