When we walked in, the lobby was cold. The hallways were cold. Every time the toilet flushed, it leaked. We had to drive up around back to get to our room. But we didnt know there was no elevator at the back door. Up 2 flights of stairs with a not so great knee and luggage. The back door was not secure. I went to my car to retrieve my husbands phone. Getting back in, i didnt have use my key card. The microwave was sitting on top of an end table. Easy enough for a toddler to knock over. There was no hot water coming out of the bathroom faucet. We went to check out the indoor pool after supper. It was dark inside, i didnt feel safe swimming in the dark and didnt know where the light switch was in there. So no swinming. Breakfast- i was looking for a hot meal. I thought they had a kitchen or dining room. The lady came out and plopped 2 lunch bags on the coffee table. That was our breakfast. A banana, yogurt, juice box, a bag of mini muffins, amini apple pie and a granola bar. Overall a balanced breakfast, i was expecting a dining room of sorts.