2/10 糟糕
Andre
与配偶出行
2025年02月12日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Unfortunately I wasn't even given a room even after I've paid for one. What makes it worse is that I've booked a room at this location in the past with no issues. Late Friday night / Saturday morning I've decided to visit this location to book a room until Saturday morning. When I got their, the clerk at the desk said he'd have to check and see if there's any rooms available and he'd have to call and check on a price.
The clerk told me to book it online through Expedia or Wyndham directly. Even after doing so, still I was not granted a room and was told to wait until after 1 o clock until a manager shows. I've waited until after the designated timeframe and no one showed up. I left and later on Saturday called support to get a refund.
I was told it would have to be approved by the establishment. Later the request was a refund was denied by the establishment. Unfortunately this is a terrible way to conduct business and if you value your time, energy, and money do not stay here because they will scam you out of your money.
Andre
2025 年 2 月入住 1 晚