Staying in a newly refurbished room on the 3rd floor, everything was fresh and clean (though the pattern on the new carpet makes it look a bit threadbare in places).
The fish and chips dinner was large and well cooked but the apple crumble dessert was disappointing as it was a small tart that seemed to have just been warmed up in a microwave and the ‘smudge’ of custard on the plate was barely enough to fill a teaspoon.
Breakfast was plentiful and top quality, service for both dinner and breakfast was excellent.
John
2025 年 2 月入住 1 晚
10/10 超赞
LEIGH
商务旅客
2025 年 2 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing
Amazing hotel. Super friendly staff. Never been so pleased to see a Rio
Service menu after a Long Drive. Breakfast included and excellent t
LEIGH
2025 年 2 月入住 1 晚
8/10 还可以
Jim
与家人出行
2025 年 1 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel has been going through updates since it changed hands a couple years ago. The floor I stayed on was updated and very comfortable. They started to renovate the third floor while I was there so there was a bit of noice. I was advised when I booked that this was happening. The noice was kept to working hours and it was not too bad. The area that you get breakfast needs to have an update done, it looks like it had some paint and wall paper done a bit ago but it needs a renovation as it is outdated. The restaurant/bar/coffee shop has a buffet /carvery but the menu does not meet the needs for vegetarian or Vegan without substitutions. The bar layout is chopped up a bit. We sat one night and we waited for 10 min and no wait staff came over as they did not know we were there so we moved to a different table so they could see us to get served . After 6pm a different menu is served as the buffet shuts down. The hotel has an amazing gym and pool area with steam and dry sauna. Overall the hotel and staff are amazing.
Jim
2025 年 1 月入住 4 晚
8/10 还可以
Denis
2025 年 1 月 19 日
Denis
2025 年 1 月入住 1 晚
10/10 超赞
Kate
2025 年 1 月 11 日
Kate
2025 年 1 月入住 1 晚
10/10 超赞
peter
2024 年 11 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Leaving
peter
2024 年 11 月入住 1 晚
10/10 超赞
peter
2024 年 11 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
peter
2024 年 11 月入住 2 晚
10/10 超赞
Edward
2024 年 11 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
All of the Staff were very attentive and pleasant at all times.
Edward
2024 年 11 月入住 2 晚
10/10 超赞
Greg
2024 年 11 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Nice hotel with frendy staff and good food
Greg
2024 年 10 月入住 1 晚
8/10 还可以
Peter
商务旅客
2024 年 11 月 4 日
满意:清洁度、员工和服务、客房舒适度
Peter
2024 年 10 月入住 1 晚
10/10 超赞
Veronica
与家人出行
2024 年 11 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Veronica
2024 年 10 月入住 3 晚
10/10 超赞
Brian
商务旅客
2024 年 10 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel
Great hotel no issues. Nice efficient staff
Brian
2024 年 10 月入住 1 晚
8/10 还可以
Richard
2024 年 10 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A mixed experience
Angelika is an excellent, friendly and efficient receptionist. Our room was spacious and light. The bedroom furniture was old, brown, dated and had definitely seen better days. The bed was comfortable. There was an unpleasant aroma in the bathroom. It took a very long time for the hot water to come through to the basin in the evening, which wasted a lot of it.
The food in the restaurant was excellent and fairly priced. On the first evening there was an experienced team of professional waiters, including a Manager, Dean, who is one of the best we've met. We had a lovely evening. On the second evening there was no apparent leadership and the waiters were inexperienced. Although they worked hard, they needed direction and the service was a shambles. From our arrival to the serving of the food took an hour. Our drinks didnt come, so we collected them from the bar ourselves.
At breakfast, Geraldine was a professional, hard working and friendly supervisor. They were understaffed, but on both mornings she made sure the service ran well.
There is plenty of free parking at the hotel. We appreciated that breakfast was served until 11 am at weekends and also the 12 noon checkout time.
Richard
2024 年 10 月入住 2 晚
4/10 很差
Robert
商务旅客
2024 年 10 月 23 日
满意:客房舒适度,住宿条件和设施
不满意:员工和服务
Stinky bathroom
Nicely presented room. Looked clean. Bathroom smelled of death. Told reception and was told someone would be up to check it out but no one came.
Also water provided in the carton in the room, one was already half drunk. Nothing major but the reception desk couldn’t provide replacement.
Robert
2024 年 10 月入住 1 晚
10/10 超赞
Peter
与配偶出行
2024 年 10 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Peter
2024 年 9 月入住 1 晚
8/10 还可以
Valerie
2024 年 10 月 19 日
Valerie
2024 年 9 月入住 1 晚
10/10 超赞
Josie
与配偶出行
2024 年 10 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All around great hotel with great dining options!
Josie
2024 年 10 月入住 1 晚
10/10 超赞
Andreas
2024 年 10 月 14 日
Andreas
2024 年 10 月入住 3 晚
10/10 超赞
Ibrahim
2024 年 10 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Ibrahim
2024 年 7 月入住 1 晚
8/10 还可以
John
2024 年 10 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
John
2024 年 10 月入住 1 晚
10/10 超赞
David
与家人出行
2024 年 10 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a great experience. The staff very friendly and polite. Can’t fault our visit in any way. Would definitely recommend.