6/10 一般
Jessica G.
2025 年 4 月 22 日
满意：清洁度
Spring break family vacation
First off, I have to say the house is very clean. The house is very nice. The backyard is great. The beach is around the corner about a 5-minute walk.The bad side is the house, is on a very busy street. You have to drive to all restaurants. VRBO told me in an email that check in was 11:00 am, then Kelsey told me it was 3:00 PM which screwed up our day. Also, I told Kelsey the ice machine was broken, and she said thank you for letting her know. Then I asked when the ice machine would be fixed, and she said they tried, and it cannot be fixed. So that was crappy instead of first off apologizing and being honest that it was just broke. We were asked to take out the garbage from previous guest, which again was annoying because they left the garbage a mess with pizza boxes and stuff outside of the garbage. I asked about using the hot tub one day which costs 30.00 and that is just ridiculous. The pool was cold so we thought if we turned it on, it would warm it up a little. I was then told it only heats the hot tub and not the pool. We had 3 HUGE spiders in the house. Even my husband was like I have never seen a spider that big. I told Kelsey and again without any apology she seemed confused and basically was like whatever, we have pest control I will let them know.She never apologized about any of the problems and basically blew me off. So basically, I would never stay at this house again. There are other nice houses in the area so I would go with something else.
Jessica G.
2025 年 4 月入住 6 晚