The room is not clean. You can see hair in the bathroom.
Bin
2024 年 3 月入住 1 晚
10/10 超赞
Yung yu
与家人出行, 团体旅客, 商务旅客
2021年04月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Yung yu
2021 年 4 月入住 1 晚
6/10 一般
Cassandra,Budgewoi
与家人出行
2025年02月16日
满意:员工和服务
不满意:住宿条件和设施
The staff and their work ethic is excellent. They were very friendly and helpful. The property itself is very, very tired. It needs a make over. I would stay there again.
Cassandra
2025 年 2 月入住 2 晚
6/10 一般
Patricia
2025年02月12日
满意:清洁度
Patricia
2025 年 2 月入住 2 晚
10/10 超赞
Toni
与家人及幼儿出行
2025年02月11日
满意:清洁度、员工和服务、服务设施
Pool was great size but did need some maintenance
Toni
2025 年 1 月入住 1 晚
6/10 一般
Salma
2025年02月9日
满意:住宿条件和设施,员工和服务
The bathroom was to small nd not very clean. The room it self was to far from lift
Salma
2025 年 2 月入住 1 晚
6/10 一般
Bryan
与配偶出行
2025年02月2日
满意:清洁度
不满意:住宿条件和设施
Property needs upgrading and updating
Bryan
2025 年 2 月入住 1 晚
8/10 还可以
Kelly
与家人出行
2025年01月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We decided to come back for another stay and basically to swim in the pool. This time we couldn't fault the service, quality and atmosphere of the restaurant. It felt like the team in the restaurant over the past 2 nights were excellent and uber professional, a highlight in fact. We were let down by the accommodation itself. I don't recommend the 3rd floor, we were kept awake both evenings by loud teenagers above us and young families full of energy until midnight next to us. Coming back I'd love to request the 4th floor. Still a great place for a stopover or when you need some downtime to relax by the pool. Thanks team.
Kelly
2025 年 1 月入住 2 晚
6/10 一般
Mike
与配偶出行
2025年01月29日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
The toilet door required substantial force to open or close. By marks on door it looked as though that wasnt a new problem.
Requested assistance and were given a new room that had air con on full blast and adjuster didnt work. We just put up with it.
Pity as used to be fantastic.
Mike
2025 年 1 月入住 3 晚
10/10 超赞
James
2025年01月28日
满意:清洁度、员工和服务、住宿条件和设施
A great hotel for a young family
James
2025 年 1 月入住 1 晚
10/10 超赞
Alan,Fernleigh
与家人出行
2025年01月27日
满意:清洁度、员工和服务、住宿条件和设施
Great place to stay. The bar and food choices are offered at a reasonable price. Rooms are well maintained. Service is at a minimum of fuss. Staff are all friendly and helpful. Great pool and spa. Nice walk along the privately accessed beach. Highly recommended!
Alan
2025 年 1 月入住 2 晚
8/10 还可以
Julia
2025年01月27日
满意:清洁度、员工和服务、住宿条件和设施
Julia
2025 年 1 月入住 2 晚
10/10 超赞
Wilson
与家人出行
2025年01月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel for families we love staying here been 3 times in 1 year
Wilson
2025 年 1 月入住 3 晚
10/10 超赞
Wilson
与家人出行
2025年01月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great for families with kids close to big banana and shopping center nice pool with slide and short walk to beach at back of hotel we love staying here staff always super friendly
Wilson
2025 年 1 月入住 1 晚
6/10 一般
Rebecca
与家人出行
2025年01月25日
Opal Cove has great potential but it’s tired and need of renovation. It’s on for a one night stopover and the kids do love the slide. The pool area is its best asset.
Rebecca
2025 年 1 月入住 1 晚
8/10 还可以
Kelly
与家人出行
2025年01月22日
满意:服务设施,清洁度
Whilst we enjoyed every moment in the pool and meeting new people, we knew that we'd only return for that reason. The restaurant is convenient but expensive for the quality and service. Every meal there was a mistake or something forgotten, it boiled down to lack of staff and it being busy. The staff tried their best, but appeared overwhelmed. The rooms are basic, clean and cold, as the temperature couldn't be adjusted. We still had a nice time and were left alone and that's always a plus.
Kelly
2025 年 1 月入住 2 晚
10/10 超赞
Nicole
2025年01月20日
Nicole
2025 年 1 月入住 1 晚
8/10 还可以
Elizabeth
与配偶出行, 商务旅客
2025年01月18日
满意:清洁度、员工和服务、服务设施
The bathrooms really need updating
Elizabeth
2025 年 1 月入住 1 晚
10/10 超赞
John
2025年01月18日
John
2025 年 1 月入住 1 晚
10/10 超赞
Deborah
与家人出行
2025年01月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and neat, friendly staff and well layed out resort.
Deborah
2025 年 1 月入住 1 晚
4/10 很差
Cornelia,Delungra
2025年01月15日
不满意:清洁度、员工和服务、住宿条件和设施
Booked a queen resort room and ended up with a double
The room was extremely dated and not cleaned very well, air con is either at arctic blast or non existent as you cannot change the temp to suit
The grounds were half mowed and messy and pool has seen better days
We had dinner in the restaurant and it was below par for resort dining, the pub style menu was pretty disappointing.
I had the steak and at best it was woollies porterhouse there was no sauce and it was accompanied by two pieces of broccolini and a dry rosti
Overall very disappointing stay
Cornelia
2025 年 1 月入住 1 晚
6/10 一般
abdul
2025年01月14日
满意:员工和服务,清洁度
abdul
2025 年 1 月入住 1 晚
6/10 一般
Robin
2025年01月13日
不满意:员工和服务
They changed us $60 late check out fee which was unreasonable. !!! We left at 11AM & were not told we should leave earlier. Left us feeling cheated. Internet was very slow. Also no 2nd luggage rack available