4/10
A bit after we checked in we realized our air conditioning was not working. We went down to the front desk to see what could be done and the gal working the desk was on her cell phone. She said rudely, hold on someone is at the front desk. We told her about the AC and she apologized and moved us to a different room after trying to get in touch with maintenance. We go to the new room to find the bed is unmade and dirty towels are on the bathroom floor. So back to the front desk we go. And her response was, well apparently housekeeping does not know what a clean room means. Finally we did get a third room however it was next to the elevator. Also tiles in entryway were not only cracked but pieces broken off and just set back in place. Would not stay here again.
Holly
2025 年 5 月入住 1 晚