Our flight was delayed for almost 10 hours and informed the hotel through email as no one was picking up the phone and the next day I received an answer from the manager and there response " staff are sleeping it's middle of the night". Very rude.
When we arrived around 4:00 am the reception was dark and someone was sleeping at the couch and someone woke him up from outside who had seen us and went to wake up the manager who was sleeping as well.
After checking in they took us to our 2 rooms. The corridor was so hot and humid. As soon as we opened the room it was so unbearable heat and humid too. One AC was not working and they transferred us to another room.
My daughter and her son couldn't take a shower as the bathroom was so disgusting, Sink was crack, mirror have stained but managed to stay for a day. it was so uncomfortable in any ways. No basic facilities. The beds were so noisy every time you moved. The rooms were so dark no night lamp, and the worst part no wall electrical outlets. They have only one outlet behind the TV which is not also universal.
Finally we managed to charged our phone outside the hotel and checked out in the evening to stay in another hotel which is way beyond beautiful and very comfortable in every aspect.
With all this unforgettable experience and not got any refund there's no way anyone will come around near to this hotel. I doubt even locals will never recommend. This property needs full upgrade
casie
2025 年 4 月入住 4 晚
10/10 超赞
David
与家人出行
2025 年 4 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Perfect location. Very friendly and helpful staff especially the young lady at reception. She was outstanding, despite working hard!
David
2025 年 4 月入住 1 晚
8/10 还可以
David
2025 年 4 月 15 日
David
2025 年 4 月入住 2 晚
8/10 还可以
SIVAKUMAR
团体旅客
2025 年 4 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean hotel in very convenient location for dinning, shopping and public transportation.
SIVAKUMAR
2025 年 3 月入住 6 晚
8/10 还可以
David
2025 年 4 月 3 日
满意:员工和服务,清洁度
We have stayed in this hotel on 21 occassions. It has the best possible location locayion with many shops and eating places nearby. Transport is easy to and from the hotel.ops, transport and restaurants are
David
2025 年 3 月入住 3 晚
10/10 超赞
Gopilan
2025 年 3 月 20 日
Gopilan
2025 年 2 月入住 1 晚
10/10 超赞
Shiyamshangar
与家人出行
2025 年 3 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very friendly.
Shiyamshangar
2025 年 3 月入住 8 晚
10/10 超赞
Ariyathasan
2025 年 2 月 25 日
Ariyathasan
2025 年 2 月入住 2 晚
6/10 一般
Ambika
2024 年 10 月 13 日
Ambika
2024 年 8 月入住 2 晚
10/10 超赞
Antonette
与家人及幼儿出行
2024 年 8 月 7 日
满意:服务设施
Good and kind care service
Antonette
2024 年 8 月入住 1 晚
4/10 很差
真实旅客
与家人出行
2024 年 6 月 8 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The front & lobby of the hotel looks appealing, however inside is a different story. The room was dark and not cleaned properly. Only 1 lift was working and very small. Reception staff no form of welcoming guests or smiling. The hotel needs to keep up with maintenance and revamp the place up.
真实旅客
2024 年 6 月入住 1 晚
2/10 糟糕
VISVALINGAM
与家人出行
2024 年 4 月 30 日
不满意:清洁度、服务设施、住宿条件和设施
Badly maintained with ancient wornout flooring.
Stained towel and bed linen.
Poor wifi.
VISVALINGAM
2024 年 4 月入住 4 晚
8/10 还可以
Gayathiry
2024 年 4 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Gayathiry
2024 年 4 月入住 2 晚
10/10 超赞
Sabaratnam
2024 年 2 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sabaratnam
2024 年 2 月入住 1 晚
10/10 超赞
Noel
2024 年 1 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Enjoyed our stay!
Noel
2024 年 1 月入住 2 晚
8/10 还可以
SIVAKUMAR
2024 年 1 月 4 日
满意:清洁度、员工和服务、服务设施
Very convenient location for all needs.
SIVAKUMAR
2023 年 12 月入住 3 晚
8/10 还可以
Sathiyaseelan
2023 年 9 月 16 日
Sathiyaseelan
2023 年 9 月入住 1 晚
10/10 超赞
Angeline
与配偶出行
2023 年 7 月 27 日
满意:住宿条件和设施,服务设施
All good
Angeline
2023 年 7 月入住 6 晚
4/10 很差
Shamini
2023 年 6 月 1 日
不满意:清洁度、员工和服务、住宿条件和设施
Disappointed
Shamini
2023 年 5 月入住 2 晚
2/10 糟糕
Sachithananthan
2023 年 4 月 29 日
Overpromised the facilities. No actual gym or swimming pool. Not a lot of sockets, really old furniture and not clean room
Sachithananthan
2023 年 4 月入住 3 晚
10/10 超赞
Veluppillay
2023 年 4 月 7 日
满意:清洁度、员工和服务、服务设施
Veluppillay
2023 年 2 月入住 4 晚
10/10 超赞
Joseph
团体旅客
2023 年 3 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Joseph
2023 年 3 月入住 2 晚
10/10 超赞
Joseph
2023 年 3 月 25 日
满意:住宿条件和设施,员工和服务
Excellent location. Easy to all access. Excellent service by reception, restaurant and housekeeping.