4/10 很差
Rebecca
与配偶出行
2025 年 8 月 27 日
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Our stay started out great. We thought the lobby was beautiful, we were surprised when our room had a balcony that we really enjoyed. The rooms were pretty dated and could use some upgrades. Minor things.the issues started when we parked and realized that there was no security in the building at all. You could get to any floor of the hotel from the parking garage elevators, it made us a little uncomfortable. We got up the next morning and there was garbage bags lined up in the hallway outside of our room that never were taken away. We tried to go to the pool but the water looked so dirty that we opted to go out for a few drinks instead. The following night was eventful. We were woken up around 4:30am by people screaming in the hallway. When we looked, they were gone. About 45 minutes later we were woken up by Colorado Springs police who questioned us for several minutes regarding the disturbance in the hallway. They never told us why they were questioning us. When we got ready to head to breakfast around 7am, right outside our room were several police officers and the hallway and one room blocked off with caution tape. Police greeted us and we went downstairs to check out. The woman at the desk asked us how our stay was and my husband said “well, quite eventful” and the lady laughed and said “yeah I bet it was” and handed us our receipt. When we asked her what was going on, a detective stepped up beside us and quickly changed the conversation. Wouldn’t recommend staying here.
Rebecca
2025 年 8 月入住 2 晚