The ac is broken, the tv volume is capped really low. Electrical plug in hanging out of socket. Had a spider crawl onto my bed
Daniel
2025 年 4 月入住 1 晚
2/10 糟糕
Ed
2025 年 4 月 18 日
不满意:清洁度、员工和服务、住宿条件和设施
Ed
2025 年 4 月入住 1 晚
2/10 糟糕
Charles
与家人及幼儿出行, 与家人出行
2025 年 4 月 17 日
It was ok.
Charles
2025 年 4 月入住 2 晚
2/10 糟糕
Shelly
与家人及幼儿出行
2025 年 4 月 16 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Indoor pool not working...system down, couldn't check in for about 50 min...no discount or compensation...missing bathroom tile, hair dryer doesn't work...horrible experience!!!
Shelly
2025 年 4 月入住 1 晚
2/10 糟糕
Roy
与家人及幼儿出行
2025 年 4 月 13 日
不满意:清洁度、服务设施、住宿条件和设施
Worse room ever The first room was very dirty it looked like someone had just been in there hanging out a cup was left that had been drank out of the covers was pulled back my teenager came in like darn who been chillin in our room. They moved us but the other two rooms was not any better but I wouldn’t ever stay there again. Wi-Fi didn’t work staff was nice and tried I guess but rooms just to dirty and nasty
Roy
2025 年 4 月入住 2 晚
10/10 超赞
Racquel
2025 年 4 月 12 日
满意:服务设施
Great customer service
Racquel
2025 年 3 月入住 2 晚
2/10 糟糕
Mykayla
2025 年 4 月 11 日
If I can leave zeros stars I would. I came there around 1 or 2 am I paid $154.00 for a room. When I got there apparently I had booked the room for the following day. So the staff member said he would just put me in a room and when I wake up just come down and check in with the manager next day. I went to room 317 the room was filthy I opened the door. The covers were messed up as if someone had just got out the bed so I went down stairs and explain this to the employee so he gave me another room. 213 I walked up the stairs he was already in the room he had used his master key to get in without my permission. So I told him no I was not going to stay he told me to cancel through Experian. I called the hotel the next day he said his manager approve me to get my refund I asked to speak with a manager they gave me an email so I emailed her I never received a message back. I called the hotel again he answered the phone the same man from the night before and said why I keep asking questions if I already got the answer I wanted he hung up in my face and I called about 8 more times he hung up every time so I called off of another number they waited to answered and once he answered again I told him that I would be calling the police getting the police involve he proceeded to say what is the police going to do. Experian got in touched with them and now they’re saying they will not refund my room even though I never stayed in the hotel one night
Mykayla
2025 年 4 月入住 1 晚
8/10 还可以
Lakitha
2025 年 4 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Not bad at all. Nice pool and exercise room. Great coffee. Idk about the breakfast I never ate it. Many different restaurants and shopping centers in the area. Easy check it. Designated smoking areas. Well lighted at night time.Quiet
Lakitha
2025 年 4 月入住 6 晚
4/10 很差
Roger,Greenville
与配偶出行
2025 年 4 月 2 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
I paid about $60-70 more per night for this hotel compared to similar hotels in the area because of the indoor pool and hot tub. We get there to check-in and the pool area was closed. I think hotels should have to let customers know in advance if something like this happens. Very disappointed.
Roger
2025 年 3 月入住 1 晚
4/10 很差
Demetrius
与家人及幼儿出行
2025 年 3 月 31 日
不满意:清洁度、员工和服务、服务设施
It was awful. I arrived 1030 pm Friday night. I was told the room that i booked with the 2 double beds and pullout couch were unavailable. I was then given a key to go and check a room on the second floor to see if it was clean. There was only one lady working. The key did not work. After she cleared the line, we both went back to the 2nd floor where she tried to use her master key. It didn't work either. We then went to room 415 and were able to enter the room with her master key. The room had been occupied but they left. The room had not been cleaned. The lady told me she would get me clean linen. I always carry cleaning supplies to hotels. My kids and I had to clean the room. It was late, and my daughter had a dance competition at 8am the next morning. I have never been so disappoimted. To top it off, im trying to reach someone as i type this review because my card has been charged twice for this room. Would not recommend. The 2 stars that i did rate was bevause the only person that was working tried her best to help me
Demetrius
2025 年 3 月入住 2 晚
4/10 很差
Alyssa
2025 年 3 月 30 日
不满意:清洁度、服务设施、住宿条件和设施
This property was not what I imagined it to be based on the photographs provided on the website/booking app.
The staff were good! Daniel was very helpful when checking me in. The young lady who was next to him helping other guests check in was dealing with a very disgruntled customer; however she seemed to be handling the situation well.
I was really taken back when I opened the door to my room. There were carpet stains everywhere, even stains on the lamp shades. The front TV didn’t work and one of the windows (on the 4th floor mind you) WAS OPEN with a hole in the screen, which struck me as odd.
I personally couldn’t sleep knowing all of this. So I ended my trip a little early and left about 7 hours before checkout.
This place could use some major TLC and an overall makeover from floor to ceiling. Especially considering the amount of money they charge per night!!
I will be requesting a refund.
Alyssa
2025 年 3 月入住 1 晚
4/10 很差
Keenya
与家人及幼儿出行
2025 年 3 月 30 日
不满意:住宿条件和设施
I’m a travel agent. The property was dirty especially in the rooms. Bugs were dead in the tub and toilet. There was only 1 big towel, most of them were stained, and the pull out couch was dirty. Will NOT stay there again!
Keenya
2025 年 3 月入住 1 晚
8/10 还可以
Tesfazghi
2025 年 3 月 29 日
Tesfazghi
2025 年 3 月入住 1 晚
6/10 一般
Anitra Williams
与家人及幼儿出行
2025 年 3 月 28 日
The hotel is a little outdated, and we were disappointed that the pool was closed for maintenance.
Anitra Williams
2025 年 3 月入住 1 晚
8/10 还可以
Q
与家人出行
2025 年 3 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The rules were very spacious. They were clean, and it was a very comfortable stay for us
Q
2025 年 3 月入住 1 晚
2/10 糟糕
Dana
与家人出行
2025 年 3 月 20 日
不满意:清洁度、服务设施、住宿条件和设施
The pool was broken, the guest laundry was broken, the fitness center was closed because of broken equipment. The room was dirty. The carpet had stains. The pull out couch was covered in stains. The room also had an awful smell. We had to check out as we could not stay there with our family.
Dana
2025 年 3 月入住 2 晚
10/10 超赞
Tiffanie
2025 年 3 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Friendly excellent service
Tiffanie
2025 年 2 月入住 1 晚
6/10 一般
Aleiya
与家人出行
2025 年 3 月 11 日
不满意:服务设施
Breakfast was fine as well as the room, didn't like that the pool & hot tub as well as the fitness center was closed. As it was the main reason why I picked that hotel.
Aleiya
2025 年 3 月入住 1 晚
2/10 糟糕
Blythe
与家人出行
2025 年 3 月 7 日
不满意:住宿条件和设施,员工和服务
Didn't have blankets. Sink broken. Refused refund after checking out 1 day early & told them at check in we might leave early. They said would be surcharge not full day.
We were there for a memorial service.
Blythe
2025 年 2 月入住 3 晚
2/10 糟糕
Sylvia
与家人出行
2025 年 2 月 25 日
不满意:清洁度、服务设施、住宿条件和设施
This Hotel was disgusting and unorganized to say the least. It smelled absolutely horrible. I was given the keys to a room that had not been cleaned at all….dirty towels and linen were on the floor. The next room provided smelled absolutely horrible. The next day guest services came knocking on my door to see who was occupying a room that was marked as clean!! I will NEVER stay at this hotel again!! Absolutely horrible!!
Sylvia
2025 年 2 月入住 2 晚
2/10 糟糕
Xiomara
与家人出行
2025 年 2 月 23 日
不满意:住宿条件和设施,清洁度
The staff was great but the rooms itself was damaged and dirty and I found a cockroach around my food and in the bathroom.
Xiomara
2025 年 2 月入住 1 晚
2/10 糟糕
Devin
与家人出行
2025 年 2 月 22 日
不满意:清洁度、员工和服务、住宿条件和设施
This is the worst hotel I’ve ever stayed at in my LIFE. We heard a gun shot outside while we were unloading our car. The room looked like someone had been killed in there. It was horrible. It was so bad, we went across the street to buy new sheets, an air mattress and blankets. The air mattress was to make up for the pull out sofa not being in ANY condition to be slept on. Idk what rooms these people with good reviews are staying in, but this was AWFUL. I will never again stay here. I hope you read this and take my advice to stay somewhere else!!
Devin
2025 年 2 月入住 1 晚
10/10 超赞
Ron
2025 年 2 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Service and Excellent Value
This is a great hotel for the price. The night clerk was especially helpful. After we checked into our room he called us just to see if we needed his help on anything. He also brought me a TV channel guide and helped me find the right channel for what I wanted to watch.
Ron
2025 年 2 月入住 1 晚
4/10 很差
jean
2025 年 2 月 2 日
不满意:清洁度、住宿条件和设施、客房舒适度
So Sad
My stay was very pleasant. The hotel says no smoking on premises but my room smelled like cigarette smoke. My room was king size, but yet I only had 3 of the most horrible pillows for 2 people. This use to be a nice place but it is as if management doesn't care. They offer inside pool it was closed, they offer business meeting room, it was closed, they even offer laundry room, it was closed. I will not stay here again.