Very nice staff, especially the over night manager. disappointed that i heard footsteps in the room above.
John
2025 年 5 月入住 4 晚
10/10
Bed creaked
Dixie
2025 年 5 月入住 1 晚
4/10
Checked in on May 2 for a wedding and checked out on May 3. The young man at the desk when we checked in was extremely nice and helpful. The room was clean and the breakfast on Saturday morning was excellent.
After checking out on Sat. and driving several hours home I realized I had left a clothing bag hanging in the closet of my hotel room. I immediately called the front desk at the Hampton in Springhill to arrange for a relative to pick up this item as he was leaving Spring Hill on Sun. morning. The lady at the desk was not at all helpful and said I would have to call the next morning at 9am and talk to the housekeeping supervisor.
I knew exactly where my item was but she was not willing to discuss it or help me.
This is causing much inconvenience for my relative to have to wait until 9am or later to pick my item up. He had planned to leave Springhill early on Sun. and will now have to wait.
This s NOT acceptable customer service.
Nelia
2025 年 5 月入住 1 晚
8/10
The staff was very helpful the only issue was the toilet in my room didnt flush very well.
robin
2025 年 4 月入住 4 晚
10/10
Super clean
Vicky
2025 年 4 月入住 1 晚
10/10
Melinda Mindy
2025 年 3 月入住 1 晚
10/10
Charmayne
2025 年 2 月入住 1 晚
10/10
Clean & comfortable. Thank you for keeping furnishings nice
Vicky
2025 年 3 月入住 1 晚
10/10
The only thing was the hotel kept calling to confirm my arrival over and over
Marcella
2025 年 3 月入住 1 晚
10/10
Hannah
2025 年 3 月入住 1 晚
10/10
Very clean and quiet stay. Will likely stay here again.
James
2025 年 3 月入住 2 晚
10/10
Perfect for my family and incredibly safe area. Plenty of variety of dining and a shopping area as well. Only complaint is the door "chain" was loose, but the area was so safe we really didn't worry about it. Excellent food, very clean and fancy. Will be staying again in the future. thank you
Stefanie
2025 年 3 月入住 1 晚
10/10
Laura
2025 年 2 月入住 1 晚
10/10
SEOK JONG
2025 年 2 月入住 3 晚
8/10
Beth
2025 年 2 月入住 4 晚
10/10
Wonderful staff, especially the housekeepers and the front desk folks. Only stayed one night but will keep this one in my list of places to stay in the Nashville area. Had a problem with the door on first room and the housekeepers did their best to resolve it but it was a broken handle. Front desk upgraded me to a really super room. All in all, everyone at this Hampton Inn treats the guests like they're in a top tier Hilton property!
NANCEY
2025 年 2 月入住 1 晚
10/10
Patricia
2025 年 2 月入住 1 晚
10/10
This property is in a great location! The staff was super friendly! The room was clean and comfortable. I dont have a single complaint! Great for business stays and family viaits!
Charmayne
2025 年 2 月入住 1 晚
10/10
Very nice stay!
Marily
2025 年 2 月入住 1 晚
10/10
Great for short notice!
Michael
2025 年 1 月入住 1 晚
8/10
I have family that lives in the area, so this is the third time I had stayed at this particular Hampton Inn. The staff was friendly, the room was clean and comfortable, I would not hesitate to refer this hotel to a friend, or family member.