Did not stay here. We were called the morning of the day we were to arrive and were told hotel was over booked and no room was available for us. Still have not received a refund.
Tracy
2024 年 11 月入住 1 晚
8/10 还可以
Adam
2024 年 10 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Adam
2024 年 9 月入住 1 晚
10/10 超赞
Justin
与家人出行
2024 年 10 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Justin
2024 年 10 月入住 3 晚
10/10 超赞
John
2024 年 10 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
John
2024 年 10 月入住 2 晚
10/10 超赞
Shontavis
与家人及幼儿出行, 与家人出行
2024 年 9 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really enjoyed my stay!
Shontavis
2024 年 7 月入住 1 晚
4/10 很差
真实旅客
与家人出行
2024 年 9 月 22 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
There were dirty dishes in the dishwasher. The fan was not working in the bathroom. There was a faucet missing in the shower.
The hvac unit was in the bedroom and made terrible noise. The staff was very kind and tried to accommodate us.
真实旅客
2024 年 9 月入住 3 晚
10/10 超赞
Shiv
2024 年 9 月 11 日
Shiv
2024 年 8 月入住 1 晚
4/10 很差
John
与家人出行
2024 年 8 月 18 日
We had a suite with 2 queen beds. We stayed from Thursday to Sunday. No one ever came to our room to clean or tidy the beds or bring new dry towels. The breakfast was very good and the women that manage it should be commended.
John
2024 年 8 月入住 3 晚
10/10 超赞
Jethro
2024 年 8 月 11 日
Jethro
2024 年 8 月入住 4 晚
10/10 超赞
Brenda
与家人出行
2024 年 8 月 8 日
满意:清洁度、服务设施、住宿条件和设施
The property was beautiful and clean.
Pleanty room for 6 people.
The only negative was, the receptionist charged me the full price at the counter even though I explained that I had prepaid when I made my reservation. However I called and talked to the hotel manager. A refund was made which took about a week to receive my credit.
Brenda
2024 年 6 月入住 1 晚
4/10 很差
Stephanie
2024 年 8 月 4 日
Stephanie
2024 年 8 月入住 1 晚
4/10 很差
Dina
与家人出行
2024 年 8 月 3 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Not the best choice!
There was cat poop left under the sink. No blankets or sheets for the pullout bed, the door did not close, and the outlets were busted with wires sticking out. I was supposed to receive a credit but did not.
Dina
2024 年 7 月入住 1 晚
10/10 超赞
Bonita
与家人出行
2024 年 7 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Enjoyed our stay and breakfast. Staff nice and helpful when needed things.
Only thing you should change is way to contact front desk. We had to go downstairs to pick up sheets and blanket for pull out couch. Next morning needed more towels and had to go downstairs and find someone to get towels. Everthing else good. Should supply a contact number on key sleeve so can call if need things. Thanks
Bonita
2024 年 7 月入住 2 晚
6/10 一般
Quovardis
与家人出行
2024 年 7 月 29 日
满意:客房舒适度,员工和服务
不满意:住宿条件和设施
The room was clean, but kept seeing ants every in the room.
Quovardis
2024 年 7 月入住 2 晚
6/10 一般
Kayla
与家人出行
2024 年 7 月 29 日
满意:住宿条件和设施,清洁度
Ok, spacious room.
The suite was very spacious. But the main lobby was very humid. You had to have the room freezing so you’re not sweating. The day staff was nice. Evening staff wasn’t on top of customer. We went over to the tru hotel, to see family, they had more to offer for entertainment in the lobby but the rooms are much smaller. So it just depends on what you are looking for at your stay.
Kayla
2024 年 7 月入住 2 晚
4/10 很差
Michelle
与家人及幼儿出行
2024 年 7 月 10 日
不满意:服务设施,清洁度
Our room had roaches and the pool was frequently closed.
Michelle
2024 年 7 月入住 7 晚
10/10 超赞
真实旅客
商务旅客
2024 年 7 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 6 月入住 10 晚
2/10 糟糕
真实旅客
与家人出行, 商务旅客
2024 年 7 月 8 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Horrible service sold our room out from under us.
Our stay was the worst I have had at a hotel in a long time. It started with us getting there and being told that because we booked with a 3rd party booking (mind you we paid full price upfront days before our trip) that we no longer had a room. It was also almost 10pm and my self 38 weeks pregnant with my 3 kids and husband were in town for a sporting an event my kids needed to be at. The youngest we had with us being 2 years old. This is unacceptable as I know for a fact the rooms those 3rd party sites get they buy and then sell to us later so that should never be a thing. The lady working the desk then lied to the 3rd party site when I got on the phone and called them to fix this mess at 10pm saying she couldn't even see my reservation but looked me in the face and knew my name and everything when we first showed up. The lady some how ended up finding us a room after checking in 2 other families that booked though 3rd party sites as well. Then we get to our room and it is run down and not as clean as you would think a Hilton would be. The shampoo was empty, there was no soap at the bathroom sink. the fridgerater was broken and didn't even cool. The Cleaning lady never even came in our room to reset. We saw them in the hall after 6pm and they had never even been in our room then they just left the floor didn't even knock to see if we needed anything. This was the worst stay for us in a long time we will never be back !
真实旅客
2024 年 5 月入住 2 晚
8/10 还可以
Stefanie
与家人及幼儿出行
2024 年 7 月 7 日
满意:清洁度、员工和服务、服务设施
The pool area being right next to the elevator was a bit off. Nothing but water tracks on the walk way to the elevator. Other than that, great stay.
Stefanie
2024 年 7 月入住 4 晚
10/10 超赞
Maya
2024 年 7 月 2 日
Maya
2024 年 6 月入住 1 晚
2/10 糟糕
Lisa
与家人出行
2024 年 6 月 29 日
不满意:住宿条件和设施
The staff was kind but the facility was dirty. There were chips and food in the pull out bed. The mattresses were all stained clear through. The carpet is old and ruined. Not a good experience.