The facilities at this property are nice, but things are already showing age/wear. Further, we had a very unfortunate experience when trying to use the pool. There was a group who were vaping, cursing and being very disorderly. This behavior was reported to the front desk, and little was done except that a maintenance employee came through and did a quick look. The group clearly were not guests, yet no proof of being a guest was requested. The whole experience was disappointing, and very unbecoming of a hotel like Aloft. Do Better!