6/10 一般
Griselda W.
2025 年 5 月 6 日
graduation trip
Thank you for letting us stay in your home—it’s a very cute place. I wanted to share some feedback from our stay that I hope will be helpful in improving the experience for future guests.We didn’t receive any check-in or check-out instructions, We also ended up spending more than we had anticipated on this trip, partly because the house wasn’t as well-stocked or maintained as we expected.There were 7 of us, but only 5 shower towels provided, which wasn’t ideal. The kitchen had very limited cookware—only two medium pans and one flat pan, which was unfortunately dirty when we arrived. There were no kitchen towels or dishwasher soap, despite the presence of a dishwasher. One of the pipes under the kitchen sink was loose and leaking. I notified you right away this would be addressed until after our stay. There were no hangers available for clothing and no hair dryer in the house—both of which are typically standard in short-term rentals. My sister also found two small beetle-like bugs on one of the beds, which was understandably concerning. The backyard was not clean, and although it rained during our stay, it didn’t appear to be a usable or maintained space regardless. Lastly, I reached out the day before check-in for details and followed up again the day of check-in to let you know we’d be arriving around 3:30 PM. Check-in was listed for 3:00 PM, we didn't get the door code until 3:48, We appreciate your attention to these issues and hope this feedback helps improve.
Griselda W.
2025 年 5 月入住 2 晚