The interior quality of the hotel were fine. The exterior, particularly the parking lot was unpatrolled and unsafe. The following mornibg, we discovered that 4 parked vehicles had their windows busted out. We also learned that this has been an ongoing problem at the Hampton and surrounding hotels. For this reason, I will not book future reservations at this hotel.
Toya
2025 年 5 月入住 1 晚
10/10 超赞
Regina,CINCINNATI
与家人出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice Accomodations
Regina
2025 年 5 月入住 1 晚
10/10 超赞
Andrea,Shaker Heights
2025 年 5 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
We loved our stay here. The staff is amazingly friendly and the place was very clean. Our only concern was breakfast. None of the options except the bagels were good. The waffles stuck, no matter what we did. And the eggs and potatoes and meat were not good at all. Thanks!
Andrea
2025 年 5 月入住 4 晚
8/10 还可以
Alan,MENTOR
与配偶出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient
Very loud from the hallway
Alan
2025 年 5 月入住 2 晚
10/10 超赞
Carter
商务旅客
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean
Carter
2025 年 5 月入住 1 晚
8/10 还可以
Kammy
商务旅客
2025 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Kammy
2025 年 5 月入住 2 晚
8/10 还可以
lenny
商务旅客
2025 年 5 月 8 日
满意:住宿条件和设施,清洁度
lenny
2025 年 5 月入住 2 晚
6/10 一般
Tammy
2025 年 5 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
The hotel was good except the free breakfast. I went down for it at 8:30am and almost everything was gone and they were not replacing it.
Tammy
2025 年 5 月入住 2 晚
10/10 超赞
Kate
与家人出行
2025 年 5 月 4 日
满意:服务设施
Rooms are clean. Very much smell like chlorine. We came on a rainy weekend, and you’ll hear the rain on the windows. The hotel is near shopping and restaurants, super convenient!! Also the hotel staff (front desk and cleaning) is very friendly and accommodating!
Kate
2025 年 5 月入住 1 晚
10/10 超赞
Mei Chen
2025 年 4 月 27 日
Mei Chen
2025 年 4 月入住 1 晚
10/10 超赞
Bora
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Always great to come back… this was the 6th time yay :)
Bora
2025 年 4 月入住 1 晚
6/10 一般
Tyrell
与家人出行
2025 年 4 月 26 日
不满意:员工和服务
Staff is simply terrible
Tyrell
2025 年 4 月入住 1 晚
10/10 超赞
Michelle
与家人出行, 商务旅客
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice
Michelle
2025 年 4 月入住 1 晚
10/10 超赞
Andrew
与配偶出行
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel
Andrew
2025 年 4 月入住 1 晚
10/10 超赞
Debra
与配偶出行
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The breakfast was very good! Delicious and always being refilled with fresh food.
Debra
2025 年 4 月入住 1 晚
8/10 还可以
Ebony
2025 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Ebony
2025 年 4 月入住 1 晚
6/10 一般
Barry Christian,Royse City
2025 年 4 月 20 日
满意:住宿条件和设施,员工和服务
Nice room but I had ants. Couldn’t open blinds
Tannid
Gym is good.
Coffee is good
Ants are bad.
Barry Christian
2025 年 4 月入住 3 晚
2/10 糟糕
Milosz
商务旅客
2025 年 4 月 20 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Booked and pre paid for a 3 night stay.
I didn't make it to the hotel on first day of my planned stay, next day they don't have room for me. Hotel took money for the first night and sold my room to someone else.
I did get a refund for my other 2 nights but had to call around to get it.
IF I PREPAY FOR A ROOM THEN THAT SHOULD BE MINE WHETHER I'M IN IT OR NOT.
The is nothing but a scam. If I didn't check in on time then dont charge me or have my room available to me since its pre paid.
Milosz
2025 年 4 月入住 3 晚
10/10 超赞
Samantha
2025 年 4 月 18 日
Samantha
2025 年 3 月入住 1 晚
2/10 糟糕
Carrie
与家人出行
2025 年 4 月 14 日
不满意:员工和服务、服务设施、住宿条件和设施
I have two pages of things that we experienced during our stay. Everything from poor and unresponsive customer service to nothing worked. Property appears to be falling apart literally. I plan on contacting the GM and writing a letter.
Carrie
2025 年 3 月入住 6 晚
6/10 一般
Anne
与家人出行
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
While the property looked nice like every other Hampton Inn, this weekend felt like a comedy of errors. The pool was closed for renovations, despite someone having called to ensure it would be open. One of the elevators was broken. The remote in the room didn't work well. And to top it all off, MANY cars had windows smashed and things stolen out of them Friday night. I know of 6 cars personally, I think the number was higher than that. The hotel staff said this was an ongoing problem.
Anne
2025 年 4 月入住 2 晚
10/10 超赞
Gary
与家人出行
2025 年 4 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place
Gary
2025 年 4 月入住 2 晚
10/10 超赞
Terri
2025 年 4 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Fantastic location, great price, wonderful staff, clean hotel.
Terri
2025 年 4 月入住 1 晚
6/10 一般
Jenna,Genoa
与家人出行
2025 年 4 月 12 日
满意:清洁度
Average
Jenna
2025 年 4 月入住 2 晚
6/10 一般
Lisa
与家人出行
2025 年 4 月 12 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
Pool was closed, breakfast food was very limited, one elevator was broken whole time and second one at one point. No coffee for awhile. Someone breaking in cars at 4am.
Enjoyed large room though.