2/10 糟糕
Maribeth
与家人及幼儿出行
2025 年 10 月 8 日
满意：清洁度
Easily the most complicated stay I’ve ever had. We casually needed a one night stay for our family but this turned into so much extra work and hassle than I ever would have guessed. After booking on Expedia I was later directed to another site that I needed to fill out info and then enter my card details again, and then prior to checking in I was directed to get another site that I needed to refer to for checking in. So while checking in I had to go back and forth between the two sites to figure things out. And then parking took over an hour to find two spots and was really confusing as well. Although there were 3 beds, there was only one small couch and chair in the living room so not enough room for the whole family to actually sit together, and then we were charged for having more than 2 guests.
This house is also not great for senior citizens or infants with two flights of stairs (one being incredibly steep and having a broken guard rail) and the bedroom with the pack n play having no door to keep your infant from going down the stairs. That bedroom also had incredibly squeaky floors and beds so we had to try very hard to move quietly to not wake the baby. The air in that room also wasn’t on when we arrived so it was very hot.
As far as customer service the responses were mostly prompt but all seemed AI generated or copy and paste generic responses, there was no real human.
Overall for the price point and the added hassles I would not recommend this property at all.
Maribeth
2025 年 9 月入住 1 晚