2/10 糟糕
Alton
与家人及幼儿出行
2025 年 6 月 23 日
不满意：清洁度、服务设施、住宿条件和设施
Our experience at the Red Roof Inn in Grove City, OH, was disappointing and below our expectations. Upon entering our room, we were immediately greeted by a strong and unpleasant odor of cigarette smoke that lingered despite the absence of any smoking signs. Additionally, the lamp in the room was nonfunctional, which detracted from our comfort.
As we settled in, we noticed the lack of essential amenities; there were not enough towels or toilet paper for our stay, which was particularly concerning since we were traveling with a baby. The bathroom door also had an issue—it did not close or lock completely, making us feel less secure regarding our privacy.
Further compounding our discomfort, we found mold on the bathroom ceiling, raising concerns about hygiene and the overall upkeep of the facility. The towel rack was loose, giving the room an unstable feel, and the air conditioning unit was dirty, emitting a musty odor that compromised the air quality in the room. Additionally, the toilet seat was wobbly and felt unsafe to use.
Most troubling was the mini refrigerator, which failed to cool properly. This was critical for us, as it was intended to store our baby's milk and food. The combination of these issues made our stay uncomfortable and left us questioning the overall maintenance and cleanliness standards at this location. Overall, our experience was far from satisfactory, and we hope to see improvements in the future. (I have additional photos)
Alton
2025 年 6 月入住 3 晚