This was a really cool place and a good choice for our needs. It was a fun area with so many great restaurants we didn't even get to try them all! It felt very safe and secure and was easy to get in and out of once we got our keys. It was very clean, bright, and spacious. The downsides - getting our keys was a bit difficult. I never got the email with the lockbox code when I was supposed to, so we had to call them, then the lockbox was jammed and we couldn't get the key. We called back again and they switched us to a different unit and we were finally inside. That being said, the email with the wifi code was then incorrect because we were in a different unit, so we had to call again for that. That being said EVERYONE we spoke to on the phone answered promptly and was extremely helpful and polite. Seems to me we just had a rash of bad luck all at once, and it wouldn't have been so bad were it not so cold outside at the time. The only other issues we had were the shower never got hot, and when it got its warmest it lasted less than 10 minutes, not fun when you're walking all over the city in December and really need a warm up. There was also a hole punched into the bedroom door, now that might have been because we had been switched to another unit and so they had not repaired it yet. Either way it was just a bit strange, but not an inconvenience. All in all it was a nice stay and I would come again!
