The room was nice, the bathroom was a little small for two people but it wasnt a huge problem. The bed is more on the firm side but it was the best sleep my wife has had in a while. Checkin/out was a breeze.
Michael
2025 年 2 月入住 1 晚
2/10 糟糕
Candice
与配偶出行
2025年02月16日
不满意:住宿条件和设施
I booked a room for a staycation for my husband’s birthday. Upon arrival, we were informed by the check in staff that the room wasn’t available but they can book us for a double bed suite. We agreed but I wasn’t notified that it would a significant up charge. The “suite” was extremely out dated and used. We found multiple evidence in the room that confirmed it wasn’t recently cleaned. The tub was dirty and a used bar soap was in the shower. In the lounge area of the suite there was an open trail mix wrapper on the table. The tv glitched the entire night and we were unable to watch any media. Our staycation turned into a nightmare. I would never recommend the Westin to anyone and we will never come back. We stayed the night but as soon as we woke up (early morning) we checked out and went home to enjoy a nice shower and our bed.
Candice
2025 年 2 月入住 1 晚
10/10 超赞
GLEN
与配偶出行
2025年02月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was perfect for a stay after the concert next door
GLEN
2025 年 2 月入住 1 晚
10/10 超赞
Jason
2025年02月14日
满意:住宿条件和设施,清洁度
Jason
2025 年 2 月入住 1 晚
10/10 超赞
Mandy
2025年02月5日
满意:清洁度、员工和服务、住宿条件和设施
Older building, very small bathroom
Mandy
2025 年 1 月入住 1 晚
10/10 超赞
Monica
与家人出行
2025年01月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff and everyone was extremely helpful and nice
Monica
2025 年 1 月入住 2 晚
4/10 很差
Daniel
与家人出行
2025年01月24日
不满意:住宿条件和设施
Beautiful lobby
Daniel
2025 年 1 月入住 1 晚
10/10 超赞
Anyssa
与配偶出行, 团体旅客
2025年01月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Such a cool, old building! Comfiest beds I've stayed in too and they were prompt with our requests for the room as well. We loved how close it is to everything, walkable to most too!
Anyssa
2025 年 1 月入住 2 晚
4/10 很差
Jacqueline
与配偶出行
2025年01月17日
满意:清洁度
不满意:住宿条件和设施,员工和服务
I did not have the best experience at this hotel. When I got to my room it was absolutely freezing. The thermostat read 50 degrees. I tried turning the heat on but it didn’t work. I went down to the front desk and asked for it to be fixed. They sent maintenance up and they told me to wait 10 minutes and if it wasn’t any better I could switch rooms. In that 10 minutes the room actually got colder. I ended up moving rooms and my stay was okay after that. The staff solved the problem but I can’t say they were very polite or kind about it. Overall, my experience wasn’t the best and was not what I expect of a Westin location.
Jacqueline
2024 年 11 月入住 1 晚
10/10 超赞
Don,Telluride
2025年01月9日
满意:清洁度、员工和服务、住宿条件和设施
Don
2025 年 1 月入住 1 晚
6/10 一般
EVA
团体旅客
2025年01月2日
满意:清洁度、服务设施、住宿条件和设施
It is a beautiful public space. The front desk staff was unfriendly, but the bar and valet staff were friendly and helpful. We were on the 4th floor, quiet until 3:30 AM when multiple verbal, foul-language altercations occurred in our hallway. Considering this is a Marriott property, I was surprised to know security seemed to be lacking.
EVA
2024 年 12 月入住 1 晚
6/10 一般
Thomas
2024年12月26日
满意:清洁度
Thomas
2024 年 12 月入住 1 晚
2/10 糟糕
Chandrasekhar
2024年12月22日
Heating does not work. Only one elevator works. Took us 30 mins to check in - there was nobody at the front desk. Staff in the restaurant are very unfriendly.
Chandrasekhar
2024 年 12 月入住 1 晚
10/10 超赞
Rhapsody,Brooklyn
2024年12月19日
满意:清洁度、员工和服务、住宿条件和设施
Rhapsody
2024 年 12 月入住 1 晚
6/10 一般
Blythe
2024年12月9日
Blythe
2024 年 12 月入住 3 晚
8/10 还可以
Luvell
2024年11月30日
满意:员工和服务
I like the Hotel the Lobby was nice the rooms were nice and the bed was comfortable the toilet in my bathroom wasn’t working completely right and was very noisy every time i Flushed but other then that it was nice
Luvell
2024 年 11 月入住 3 晚
8/10 还可以
Sheen
商务旅客
2024年11月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Historic Building on a walkable quiet downtown str
The Westin was recently rennovated. It is the perfect place to take a photo opp with the family due to the architecture and decor of the building. The lounge decor is trendy and modernizes the hotel.The rooms are spacious. The only feedback is with renovation comes some kinks and the Westin's kind staff is appreciative of direct feedback to iron those out.
Consider this hotel, for game day, to stay away from the fray and be able to walk to a few picturesque restaurants.
Sheen
2024 年 11 月入住 1 晚
2/10 糟糕
Angela
商务旅客
2024年11月27日
Angela
2024 年 11 月入住 2 晚
2/10 糟糕
Luis
与配偶出行, 商务旅客
2024年11月27日
不满意:清洁度、员工和服务、住宿条件和设施
My stay was horrible
Luis
2024 年 11 月入住 1 晚
2/10 糟糕
Timothy
与家人出行
2024年11月25日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Not living up to the Bonvoy brand. No heat in room. Front desk said they would send maintenance. Lied. Maintenance was already gone and she didn’t let the night manager know about the issue and went home. Really??
The wine package I ordered and was assured would be in the room as a surprise for my wife’s birthday, was not. The desk said “oh yes it should be in the room now”. It was not. Took them an hour to bring it up. Ruined surprise. Front desk staff needs to be replaced and management looked at. This is the Westin, not a Holiday Inn Express.