6/10 一般
KALYANI,London
与家人出行
2025 年 4 月 10 日
The GM was very good and even came to see us off on the last day,but a couple of the property staff lacked professionalism.I found the Manager did his best to resolve my taxi issue but his staff spent a lot of time gossiping amongst themselves whilst looking over at us. Probably since I raised concerns. We felt very uncomfortable and I was ignored on more than one occasion in the dining room by Gopalnath who whilst acknowledging the other guests decided that it was a good idea to laugh at us with the other manager! I address the issue with him directly on my last day and he just looked at my blank.Lack of accountability.
KALYANI
2025 年 3 月入住 5 晚