Location - excellent
Breakfast - fantastic
Housekeeping service - need improvement. The housekeeping will not be finished until after 3pm during our stay. The coffee cups have never been clean during our stay.
Yim Fong
2024 年 6 月入住 4 晚
10/10 超赞
Hon Yeung
2024 年 2 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
It’s a superb experience to stay in this hotel. My wife and I enjoy the breakfast a lot. Every day when we go back to the hotel, we have a nice shower and good rest. One minor insufficiency is that they don’t provide an electric kettle which we can have a cup tea or hot water. We surely need that in winter time.
Hon Yeung
2024 年 2 月入住 3 晚
8/10 还可以
真实旅客
2023 年 7 月 24 日
满意:清洁度、住宿条件和设施、客房舒适度
The hotel is located very close to the lakeside and boasts a beautiful environment. However, due to its historic charm, the room facilities may not be as modern and convenient as desired.
真实旅客
2023 年 7 月入住 1 晚
10/10 超赞
John,North Andover
2025 年 5 月 22 日
满意:清洁度、服务设施、住宿条件和设施
Property has excellent location near ferry docks and ComoLago train station. Lots of great shops and restaurants nearby. Rooms are nicely appointed and very comfortable and staff was friendly and helpful.
John
2025 年 5 月入住 2 晚
10/10 超赞
Julie
与配偶出行, 团体旅客
2025 年 5 月 22 日
满意:清洁度、服务设施、住宿条件和设施
Excellent location. Staff was excellent. Lovely rooms and hotel.
Julie
2025 年 5 月入住 1 晚
10/10 超赞
Emily
与家人出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent in every way
Emily
2025 年 5 月入住 2 晚
8/10 还可以
Adrian
与配偶出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施
We had a lovely 3 night stay in May 2025. The room and service were very good. We paid extra for a balcony view over the lake, which was great except for the fact that part of the lake enters the hotel property and acts as a litter and debris trap for the whole lake. The hotel staff let this fill with rubbish and did not clean it. Spoilt the view and our impression of the hotel and its staff.
Adrian
2025 年 5 月入住 3 晚
10/10 超赞
Clay
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
There is no better place to stay in Como! The Palace Hotel is convenient to everything.
Clay
2025 年 5 月入住 6 晚
10/10 超赞
Gary,St Paul
2025 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Directly across the street from Lake Como. Great views Helpful staff easy access to all areas of Como
Gary
2025 年 5 月入住 3 晚
10/10 超赞
Debra
2025 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing location and stunning views onto the lake.
Debra
2025 年 4 月入住 3 晚
10/10 超赞
Francisco Jose
与配偶出行
2025 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lo mejor la localización, las vistas al lago y el salón del desayuno.
Francisco Jose
2025 年 4 月入住 3 晚
10/10 超赞
Melissa
2025 年 5 月 3 日
Melissa
2025 年 4 月入住 2 晚
6/10 一般
paulo
与配偶出行
2025 年 5 月 1 日
Existem 2 prédios com o nome de hotel
Palace o grande original é o anexo , nós colocaram no anexo dizendo estar reformado etc.
Desapontado no geral
paulo
2025 年 4 月入住 3 晚
10/10 超赞
Seran
2025 年 4 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Staff and hotel was lovely perfect location! But we wasn’t told when we checked in that there was a daily charge for parking! When checking out we received a bill for 25 euros a day for using there carpark!! In all my years of traveling and the numerous hotels I have stayed in I have never been charged for using there carpark!! Absolutely disappointed in this! This service should be free to all guests staying at this hotel and clearly explained when booking to get there is a charge!
Seran
2025 年 4 月入住 3 晚
10/10 超赞
Brody
与家人出行
2025 年 4 月 25 日
满意:服务设施
10/10. Highly recommend the Palace Hotel. Conveniently close to everything. The breakfast was our favorite part. Professional and friendly staff. We have nothing bad to say!
Brody
2025 年 4 月入住 6 晚
8/10 还可以
Sean
2025 年 4 月 23 日
Sean
2025 年 4 月入住 3 晚
10/10 超赞
Thomas,Daisendorf
2025 年 4 月 19 日
Thomas
2025 年 4 月入住 3 晚
2/10 糟糕
Joseph
团体旅客
2025 年 4 月 17 日
不满意:清洁度、员工和服务、服务设施
They overcharged me by almost $1000 USD
AVOID IT LIKE THE PLAGUE
THIS PLACE WAS HACKED
THE HOTEL PROPERTY WAS NICE
MY EXPEDIA CHARGE WAS 2010 EUROS OR 2258 USD FOR 5 NITES
I HAD TO LEAVE AFTER 4NITES FOR PERSONAL REASON. NOT ONLY DID THEY CHARGE FOR NITE I WAS THERE (EXPECTED ) BUT AND THEN WAS CHARGED FOR
Pending charges: $2,838.57
PALACE HOTEL
$371.66 ??????
PALACE HOTEL
$2,356.82 ????
Joseph
2025 年 4 月入住 5 晚
10/10 超赞
Maria,Branford
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施
Wonderful place to stay and in walking distance to dining and the train stations
Maria
2025 年 4 月入住 4 晚
10/10 超赞
Edwin
与配偶出行
2025 年 4 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect location in Como. Close by restaurants, the lake and about 15 minutes walk to Como head station S.Giovanni. Restaurant in this hotel is very good in a stylish surrounding. They also have a nice cocktail bar where we had some drinks, with an astonishing view over the nice Como Lake, this was fantastic.
Edwin
2025 年 4 月入住 2 晚
10/10 超赞
robyn
与配偶出行
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Alessandro the concierge was amazing, so helpful and efficient as was Rod the porter. All restaurant,breakfast and bar staff professional friendly amd made my birthday perfect
robyn
2025 年 3 月入住 7 晚
10/10 超赞
Donald
团体旅客
2025 年 4 月 3 日
满意:清洁度、服务设施、住宿条件和设施
We absolutely loved our stay at The Palace Hotel. Rooms were outstanding - breakfast was simply delicious. We hope to come back and stay with you again.
Donald
2025 年 3 月入住 2 晚
10/10 超赞
suzanne
2025 年 4 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Staff is excellent, rooms were very nice. Location is perfect.