you should know this is a duplex and several other duplexes in the cul-de-sac are owned and managed by the same group. They should know better ! Upon arrival, the AC system was broken and not even any batteries in the thermostat. The host DID respond right away at 9pm on Thursday night of arrival, but unfortunately, parts were required to be ordered, so it was not fixed. The host did install a window unit in the living room and the master bedroom, however so many other things about this place were substandard that I can't really give it more than two stars. I have pictures if anyone wants to see. No hand soap in the living area bathroom, no window screens (which are helpful with no AC), no ceiling fan in the master bedroom, only fans placed in the second and third bedroom, no kitchen towels to dry handwashed dishes, only two dishwasher tabs for a 4-night stay, only one kitchen trash bag was in the home, fridge barely got cold, 4-cup coffee maker for a place that could sleep 8 (even though we had less than that), master shower faucet handle fell off, grass not cut, nail heads in the patio flooring sticking up out of the wood. I did address these things with the host. Nothing but the AC was addressed and then she decided to add that we left a toilet running and made too much noise. I can't help a faulty toilet & wasn't aware we were loud
