Even though the hotel was clean, it is in desperate need of a remodel/refurbishment. There is no bottled water in the rooms, no vending machines and the mart in the reception level is poorly stocked. Carpet needs cleaning
Carlos
2025 年 5 月入住 3 晚
10/10 超赞
Noemi,Highland Park
与家人出行
2025 年 5 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent place to stay
Noemi
2025 年 5 月入住 1 晚
6/10 一般
ANDREE
2025 年 5 月 26 日
满意:清洁度
不满意:服务设施
Breakfasts was very poor and the toaster and the juice machine didn’t work
ANDREE
2025 年 5 月入住 1 晚
8/10 还可以
elsie
2025 年 5 月 26 日
不满意:服务设施
Comfortable beds
elsie
2025 年 5 月入住 1 晚
8/10 还可以
A
2025 年 5 月 25 日
Disappointed with the lack of the complimentary manager’s reception, which is what the old Drury Inn used to have (dinner and 2 free drinks) and Expedia still advertising this. However, since they changed to Heritage Inn they no longer offer this so I had to find an alternative way to get dinner before my concert. The property needs some updating the room smelled musty and the heater was on 79 in the summertime when I got to my room. The water from the shower smelled like eggs. A breakfast is ok, I’m glad that they still offer that. The property is quiet and close to Cynthia Woods Mitchell pavilion. The manager is really nice and helpful.
A
2025 年 5 月入住 1 晚
2/10 糟糕
Meredith
团体旅客
2025 年 5 月 24 日
不满意:清洁度、服务设施、住宿条件和设施
Zero response/answer from front desk when trying to contact them. Called over several days.
Meredith
2025 年 5 月入住 1 晚
10/10 超赞
Natasha
2025 年 5 月 24 日
满意:清洁度、服务设施、住宿条件和设施
I like that it was quiet.
Natasha
2025 年 5 月入住 1 晚
8/10 还可以
Silverio
与家人出行
2025 年 5 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall good experience. Just the lost power on the property.
Silverio
2025 年 5 月入住 2 晚
10/10 超赞
Jeffrey
与家人及幼儿出行
2025 年 5 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was the most welcoming I’ve experienced yet.
Jeffrey
2025 年 4 月入住 2 晚
6/10 一般
crystal
与家人出行
2025 年 5 月 21 日
满意:员工和服务
不满意:住宿条件和设施
The hot tub was cold .
The breakfast had no juice option for kids .
The water station was out of order and they had no bottles of water available.
crystal
2025 年 4 月入住 2 晚
6/10 一般
Betty,Afton
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
The staff were friendly and helpful. The bed was comfortable and the room clean. However, the shower was not working. The lever to change from the faucet to the shower was broken and I did not have time to run a bath. It was frustrating since it was an important day.
Betty
2025 年 5 月入住 1 晚
10/10 超赞
Patricia,Hobbs
2025 年 5 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Stay here often. Love the change to Heritage
Patricia
2025 年 5 月入住 1 晚
10/10 超赞
Luis Sebastian
与家人出行
2025 年 5 月 20 日
满意:员工和服务、服务设施、住宿条件和设施
Ya es un hotel viejo pero aun asi esta muy bien concervado el desayuno malo
Luis Sebastian
2025 年 4 月入住 3 晚
4/10 很差
Linda
与配偶出行
2025 年 5 月 19 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
My husband and I were in room 207
At bedtime I was going to wash my face, and also the next morning, no warm or hot water at the sink.
There were 2 Nail clippings hung in the carpet as you enter the sink area.
The 2 Queen headboards on the beds had leather rubbed off and looked awful.
I went into my Neice's room and her room was nice and she had warm water, and King headboard was perfect.
Linda
2025 年 5 月入住 1 晚
10/10 超赞
Angela,Huntsville
与配偶出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was wonderful! Very convenient and close to the hospital.
Angela
2025 年 5 月入住 1 晚
8/10 还可以
Patrick
2025 年 5 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Clean, quite and accessible for medical centers.
Patrick
2025 年 5 月入住 1 晚
10/10 超赞
Kado’s
与配偶出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Just an enjoyable peaceful place to stay
Kado’s
2025 年 5 月入住 3 晚
10/10 超赞
Karla
与家人出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was close to concert. Everyone was friendly and the hotel we clean.
Karla
2025 年 5 月入住 2 晚
6/10 一般
Karen Ann
与配偶出行
2025 年 5 月 15 日
满意:清洁度
The staff were pleasant enough but the guest pantry had almost nothing in it, there was no juice with breakfast, in the 5 nights we stayed our sheets were not changed only the beds were made and on our last full day our room was not attended to with no clean towels or the bed made.
Karen Ann
2025 年 5 月入住 5 晚
8/10 还可以
Chad Alan,The Woodlands
2025 年 5 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Property is clean. The breakfast was a little nasty and all there is to drink is a beer pitcher of ice water and coffee, but it is free.
Chad Alan
2025 年 5 月入住 3 晚
10/10 超赞
Karen
2025 年 5 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Karen
2025 年 5 月入住 1 晚
10/10 超赞
Rachael
团体旅客
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
N/A
Rachael
2025 年 5 月入住 1 晚
2/10 糟糕
Leslie
与家人出行
2025 年 5 月 12 日
不满意:服务设施,员工和服务
I love the woodlands but I had a horrible experience with the front office desk a lady named Melissa ! She was very rude with horrible customer service! I reserved a two queen bed room and she sent me and my 21 year old son to a one bed room and said we sold out of the 2 queen bed rooms and I didn’t think I needed to mention it to you! We sold out 10 min ago supposedly and I was checking in during that time! I will never stay here again!!!!!