Great hotel to stay at in the Woodlands. The area is beautiful and convenient for shopping and dining needs.
Felipe
2025 年 5 月入住 1 晚
10/10
Room was very clean, happy hour was nice and breakfast was very good. Staff was also friendly.
Brenda
2025 年 5 月入住 1 晚
10/10
The property was very well maintained and area was walkable to many restaurants and free trolley
zina
2025 年 5 月入住 1 晚
8/10
AC was not always sufficient for the rooms with balconies facing Southwest and their willingness to address the situation, although sympathetic in tone, was inadequate (and this was May). Otherwise great value, great staff, and great breakfast.
Peter
2025 年 5 月入住 3 晚
10/10
The view was amazing. The breakfast is the BEST. Staff very kind and friendly. We will be coming again!
Melanie
2025 年 5 月入住 2 晚
10/10
Excellent - all the way around!
Ahsan
2025 年 4 月入住 2 晚
10/10
Front desk staff were the best.
Sherry
2025 年 5 月入住 3 晚
2/10
Woke me up at 7:50 to clean my room when I had a door sign, DO NOT DISTURB! It happened 3x and the one day I was checking out, never knocked. Incredible!
Laura
2025 年 4 月入住 2 晚
6/10
I had superficially paid for a king size bed and lake view. I was supposedly “upgraded” to a studio with queen size beds. It would have been nice had hotel staff asked me if my option was to go with the king size bed vs the view. I did not care for a “studio’ room and would have been completely happy with a king size bed /room and no view.
Sonia
2025 年 5 月入住 1 晚
10/10
Great stay with the family!
Bradley
2025 年 4 月入住 4 晚
10/10
Awesome area with excellent dining options
Christopher
2025 年 4 月入住 1 晚
8/10
Air conditioning not working in the Fitness Center Asked twice to have it turned on/repaired. Apparently internet went out on televisions- the first day there. Not fixed.
Not big deals to us, but may be to others.
Everyone was kind and friendly. Rooms were very clean.
Dawn
2025 年 4 月入住 3 晚
8/10
Lynnet
2025 年 4 月入住 2 晚
10/10
Christine
2025 年 4 月入住 3 晚
10/10
Great location to walk to shopping, restaurants and parking. The pool was never busy, the gym was adequate and the breakfast, happy hour and staff were excellent.
Taylor
2025 年 4 月入住 3 晚
10/10
Wonderful place will stay there again when in the Woodlands. It is near a lot of great restaurants they have a great staff!
George
2025 年 4 月入住 1 晚
10/10
excellent
Javier
2025 年 4 月入住 3 晚
10/10
Courtney
2025 年 4 月入住 2 晚
8/10
Elegant, nice view,feeling safe walking around the area
Ismael
2025 年 4 月入住 2 晚
10/10
We had a great time.
Kari
2025 年 4 月入住 2 晚
4/10
Property was okay the service was horrible I was downgraded to a regular room from the suite I reserved and to be honest I'm still not sure why it happened and was offered no real explanation by the very unprofessional girl who is on the night shift at the front desk. I showed her my reservation and the room I was supposed to have to which she gave some weird reply about her not being able to upgrade my room which I wasn't asking to do I booked a suite had my family of 5 and our dogs so I clearly booked a suit because I needed the space. She just really was unprofessional citing that my room was given away and if I still wanted a suite I would need to pay an additional charge because the amount I paid when I booked the suite is less than what the suite cost was at that time. She also cited something about the room we were supposed to be in having a handicap shower but proceeded to out us in a downgraded room that still had a handicap shower. I called the hotel days in advance to inform them we were driving in and would be in late as well as to inquire about the pet fee. I was told that as long as we made it my midnight our room would be available for us as well as informed about the 150 dollar pet fee. Needless to say arriving at 11 pm at night after driving for hours and having this be the experience was less than expected and definitely not my usual experience with embassy suites.
JENNIFER
2025 年 4 月入住 2 晚
10/10
The area and the staff was exceptional. Very helpful.
patrick
2025 年 4 月入住 2 晚
10/10
Highly recommend this hotel! They let us check in few hours early, great view as well.