Overall it wasn’t too bad but our toilet wasn’t working properly and on the last night parking lot was almost full.
Alexandra
2025 年 2 月入住 2 晚
10/10 超赞
John
2025 年 2 月 9 日
满意:清洁度
John
2025 年 2 月入住 1 晚
10/10 超赞
Judith
商务旅客
2025 年 2 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable
Judith
2024 年 11 月入住 2 晚
8/10 还可以
Charles
与家人出行
2025 年 1 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ALL CLEAN AND FRIENDLY STAFF
NO PROBLEMS FROM CHECK IN TO CHECK OUT
Charles
2025 年 1 月入住 1 晚
10/10 超赞
Yaniel
2025 年 1 月 28 日
Yaniel
2024 年 12 月入住 1 晚
10/10 超赞
Bonnie
2025 年 1 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Clean, quiet, front desk was AMAZINGLY welcoming.
Bonnie
2024 年 12 月入住 1 晚
10/10 超赞
Scott
与家人出行
2024 年 12 月 31 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Scott
2024 年 12 月入住 1 晚
8/10 还可以
Michael
2024 年 12 月 25 日
Michael
2024 年 12 月入住 1 晚
10/10 超赞
Timothy,Fulton
2024 年 12 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Clean hotel and comfy room. Employees were all kind and helpful.
Timothy
2024 年 11 月入住 1 晚
10/10 超赞
真实旅客
2024 年 12 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyed our stay
Were only there for the night, Bed was comfy, the desk clerk was helpful. Breakfast was nice.
真实旅客
2024 年 11 月入住 1 晚
4/10 很差
Frank
2024 年 11 月 24 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Terrible approach to housekeeping expectations!
We spent November 23rd (our stay was Nov 22-24) out at a local event and did not return until late in the afternoon. We were very surprised that the room had not been made up since we had not left a "Do not disturb" sign or any other indication that we did not want the room serviced. When I asked the desk clerk on duty he told me it was their policy not to clean a room unless a guest specifies that they want their room serviced. I asked if this was a Holiday Inn policy that had recently been changed...since it was not a policy I was familiar with nor was this stated anywhere in the room or stated during the check-in process. I asked him to contact his manager and she replied to him (by email/text) with an apology that this was not communicated to us but that this was indeed their policy. Housekeeping was gone for the day and our only recourse was to get fresh towels and continue our stay in an unserviced room. I'm apalled that a property that participates with hotels.com and other booking services can feel it's OK to implement a policy that is not the norm and is not being communicated to guests. I would appreciate if hotels.com get clarification if this is truly an acceptable policy!
Frank
2024 年 11 月入住 2 晚
10/10 超赞
Betty,Canyon Lake
与家人出行, 团体旅客, 商务旅客
2024 年 11 月 22 日
满意:服务设施,清洁度
I have stayed here many times very clean and very accommodating ❤️
Betty
2024 年 11 月入住 1 晚
8/10 还可以
Denise
与配偶出行
2024 年 11 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in was smooth and easy. Staff was friendly. Complimentary breakfast was good also.
Denise
2024 年 11 月入住 2 晚
6/10 一般
Steven
团体旅客
2024 年 11 月 18 日
满意:客房舒适度,员工和服务
不满意:清洁度
Nice Location, but could use cleaning
The towels and wash cloths had hair in them. The shower and sink had hair also. It seemed that the room hadn’t been cleaned very well.
Steven
2024 年 11 月入住 1 晚
8/10 还可以
Chris
2024 年 11 月 17 日
Chris
2024 年 11 月入住 2 晚
10/10 超赞
Baron
2024 年 11 月 16 日
Baron
2024 年 11 月入住 1 晚
10/10 超赞
Bridget
与家人及幼儿出行
2024 年 11 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cleanliness
Dove soap & lotion available
Nice breakfast options
Easy Parking