Loss of money inside the safety box of Hotel Tiffany in Copenhagen. My husband and I were stayed in Hotel Tiffany at Copenhagen from 13-15 November 2019 at Room 203. We have left Copenhagen on 15 November 2019 and just arrived Hong Kong on 16 November 2019. When we back home in Hong Kong and checked our small zip bag which had put in the safety box in the room and found that we were lost Hong Kong dollar $4000 and Swiss Dollar CHF 1,200 as we were went to Zürich before going to Copenhagen. Originally, we have Hong Kong dollar $5,000 and Swiss Dollar 3,500 in the small zip bag. We didn’t aware on which date (i.e. 13 Nov or 14 Nov) that the money was being stolen as we have checked our small zip bag was inside the safety box on each night when we are back to the hotel and nothing strange, so we didn’t check the exact money inside the zip back each day. As not all the money were being stolen and just part of it, we were not discovered that some of the money was stolen by somebody.
If I could discover the loss of money immediately, I should report to the police at once in Copenhagen. However, I am now back to Hong Kong, I think it would be difficult for me to follow up this matter. I have sent the complaint email to the hotel already and hope their hotel manager could have a thoughtful investigation on this and get rid of the dishonest staff to avoid the other guests suffer the same as ours. I also hope Hotel.com could also take appropriate action.