An unexpected problem with the room made it unsuitable to stay in. This was acknowledged and accepted and the manager, Mr Mortensen, dealt with it promptly, courteously, professionally and as effectively as it is was possible to do. The hotel's efforts to minimise the inconvenience to us, and to compensate us for the difficulties we had experienced, were exemplary. We will never forget the great kindness and understanding shown to us on what was a difficult time as we were in town for a funeral service. I have no hesitation in recommending the hotel.