2/10
This was a horrible experience from the being. I get a call from the manager saying that there was a problem with my card and needed to provide a new card or our rooms would be canceled because they are sold out. I asked way was my card being ran whenever I haven’t checked in yet and he said every hotel runs the cc on file before check in and I told him that has never happened to me. Then the hotel charged our credit card 3 different amounts. We only stayed there 2 nights and we were charged over $800.00 and when my husband went and asked about they said it was a mistake so please make sure to check your statement before check out. I booked a king suite and then we went to our room it was a 2 queens room and when I called the front desk I was told they forgot to tell me about the room change and it was a upgrade. Then to top it off the room was very dirty and just not clean.
Terra
2025 年 5 月入住 2 晚