8/10 还可以
Jaclyn
与家人及幼儿出行
2025 年 5 月 12 日
I thought the room was nice and it was clean. Breakfast offered from 7-10am so that was nice. I didn’t like that someone below us was making noise complaints and they came to our room 3 times even after I told them it was not us. They came back the 3rd time at 1am and that upset me because everyone was asleep but me and we felt like we had to lay down and it was our vacation. It wasn’t even us someone else was stomping and running and they didn’t seem to investigate better before blaming us 3 times.
Then for a nice property they only had one washer and dryer that looked older and the dryer was messed up it was so loud that someone kept stopping the dryer so our clothes would not dry. But the staff was helpful on that and dried our clothes. Maria and Jay were nice and helpful. Maria was a very nice lady and made me feel better after the experience we had she was kind and caring.
I would suggest for a nice property like this they should have more than 1 washer and dryer and upgrade. Also respect customer privacy more and if someone says it is not them look into better before accusing a family on vacation over and over of disrupting peace. I felt harassed. The person calling in to report should not be respected more than our peace and comfort to enjoy our vacation.
Jaclyn
2025 年 5 月入住 2 晚