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“In the middle of night there was false fire alarm goes on whole night and every body have to evacuate from hotel room and we are staying in room 2209 all the way down from 22 floor all the way use fire exit door to lobby and wait for more than an hour until we back to our room but fire alarm still going on whole night. I would like to lodge a complaint for our suffered and argue for compensation that we have spent over $1200 a night stay was absolutely nightmare. Regards Mark Chow ”

“太棒了，面歌劇院的房間很舒適，服務人員非常友善，主動關心等待時間太長，提供 客人迎賓飲料，應對熱心有禮，非常棒的住宿體驗”

“Excellent ”

“The front desk calling services is terribly poor”

“交通方便，地理適中，房間很舒適，服務很親切”

“在悉尼港最旺之處，非常方便，房間可望向悉尼大橋，窗門是懷舊式，很有感覺，雖然比較舊，但整潔和舒適，泳池在天台，可頑固四周，不用游泳也可以觀賞四周景色，非常之美麗，價錢亦相宜。”

“交通方便，房間寬大，設施完善”

“EXcellent”

“Excellent location, room was tidy and clean. Unfortunately the door connected to the room next to us was found to be unlocked, which was a serious mistake. And service was not up to standard - we required maintenance for the malfunctioning TV, but it’s still not fixed after almost a day. I feel doubtful towards the hotel’s rating after my stay. ”

“Excellent”

“環境寧靜，交通方便，而通常步行十分鐘內便可以去到達令港或唐人街等地，推薦。”

“Very nice ”

“overall are Okay, but there have a big construction site besides hotel & window, they start work 7:00am daily, and thought it must obstruct the view in coming close future ”

“1. No table; 2 The toilet smells bad; 3. The ironing board is difficult to take out”