The pool was smaller than I thought it was going to be. There were at one time 70+ people in the pool area.a lot of kids in the hot tub under 10 years old and according to the desk staff it was non-functional because some kids broke the controls on the wall. The pool water was cloudy and the noise level was out of control. There were no towels available, 3 separate times I had to ask for towel.
On the main floor there was water down every hallway on the tile, it was a big slipping hazard, I notified the staff and they said they would clean it up and never did.
There was kids constantly running up and down every hallway, in the weight room, messing up the coffee machines.
Our room was on the 2nd floor and we called the desk because the room above us was running around and screaming all night.
I have 3 little kids and to have them keep waking up because of the noise level overnight and the staff not doing anything a lot it really showed me a lot about how this hotel was being ran.
Overall, this is a very much a kid friendly hotel,
The price was great for our room, but it came at a price of no sleep and inadequate staff that didn’t solve problems when they arose.