Took forever to get someone to check us in. The room smelled musty. I wiped things off the walls.
Natasha
2024 年 7 月入住 1 晚
10/10 超赞
Regina
2024 年 7 月 15 日
Regina
2024 年 7 月入住 1 晚
4/10 很差
sekenya
与家人及幼儿出行
2024 年 7 月 7 日
满意:住宿条件和设施,员工和服务
We had to change our room 3times because the air conditioner was broken the floors looked so sparkling walked around the room my brand new socks were blac as ever which means housekeeping not mopping the floors half cleaning the rooms sorry but i will not be staying here again and the pool wasnt working in 100 derees come on
sekenya
2024 年 7 月入住 3 晚
2/10 糟糕
David
商务旅客
2024 年 7 月 1 日
不满意:清洁度、住宿条件和设施、客房舒适度
I never stayed, your company does not have quality control. When I arrived after a 10 and a half hour drive from Michigan to Tennessee, I discovered that my room was in horrible shape. Hole in the shower was fixed with plaster, the front door did not seal all the way around light was visibly coming through a closed door, furniture was tattered, etc. I had to request a refund after trying two times to find a room in that establishment that was satisfactory.
Really disappointing considering it was the only hotel that allowed pets. I literally walked up the street to two separate establishments to find where I'm staying at currently. Hotels.com caused major inconvenience simply because they do not research and keep up quality on the hotels they suggest to the users of their app. That needs to change before I ever use your service again.
David
2024 年 6 月入住 28 晚
2/10 糟糕
Billy
商务旅客
2024 年 6 月 10 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Just rundown!
Billy
2024 年 6 月入住 1 晚
10/10 超赞
Enedina
2024 年 5 月 26 日
满意:员工和服务
不满意:清洁度
Enedina
2024 年 5 月入住 1 晚
4/10 很差
Michael
商务旅客
2024 年 4 月 28 日
不满意:住宿条件和设施,服务设施
Overpriced, had to redo door keycard,
$90 and didn’t even have cup of coffee, no one in office at 7am checkout, left key in window FUslotbe
Michael
2024 年 4 月入住 1 晚
4/10 很差
Kyle
商务旅客
2024 年 4 月 7 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
All the metal was rusted out or missing. Toilet was yellow. Shower head was on the ground.
Kyle
2024 年 3 月入住 7 晚
4/10 很差
Kelli
2024 年 4 月 2 日
不满意:清洁度、住宿条件和设施、客房舒适度
Ewww! It stinks!
I requested a non smoking room. The room had definitely been smoked in. I ended up having a bronchitis flare up. The bed was ok. Shower was ok. The couch in the room looks like it was pull out the dumpster.
Kelli
2024 年 3 月入住 1 晚
8/10 还可以
Adam
商务旅客
2024 年 3 月 8 日
Adam
2024 年 2 月入住 7 晚
8/10 还可以
Tiffany,big sandy
与配偶出行
2024 年 2 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stay was nice. Construction crew staying there were loud kicking off their boots after midnight, but nothing bad. Told front desk about light bulb being out above the sink
Tiffany
2024 年 2 月入住 1 晚
10/10 超赞
Amanda
2024 年 2 月 18 日
满意:服务设施
They was very nice
Amanda
2024 年 2 月入住 2 晚
10/10 超赞
Lovely
2024 年 2 月 18 日
Lovely
2024 年 2 月入住 7 晚
2/10 糟糕
Donte
2024 年 2 月 12 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Horrible
Donte
2024 年 2 月入住 3 晚
6/10 一般
Janet
与家人出行
2024 年 2 月 11 日
不满意:服务设施
Refrigerator needs updating
Janet
2024 年 2 月入住 1 晚
10/10 超赞
Jami
2024 年 1 月 18 日
满意:员工和服务,清洁度
Jami
2023 年 12 月入住 1 晚
4/10 很差
真实旅客
2023 年 12 月 30 日
不满意:清洁度、住宿条件和设施、客房舒适度
Terrible. Service good.
Very poor set up. Felt dirty and unkept. Very difficult night sleep.
真实旅客
2023 年 12 月入住 1 晚
2/10 糟糕
Ricky
商务旅客
2023 年 12 月 24 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ricky
2023 年 12 月入住 7 晚
2/10 糟糕
Haley
带宠物出行, 与配偶出行, 商务旅客
2023 年 12 月 9 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pets are “welcome” but they’re really not. They critique everything your pets do and act like they’re burdens. Told me my dogs couldn’t use the restroom on the property that I had to take them to the Mexican resteraunt next door. Absolutely one of the worst places I have ever stayed due to customer service. Shower head was broke off the wall. Pillows were thin as paper. No shampoo or anything.
Haley
2023 年 12 月入住 1 晚
10/10 超赞
Hunter
商务旅客
2023 年 11 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hunter
2023 年 11 月入住 1 晚
6/10 一般
Lisa
与家人出行
2023 年 10 月 20 日
不满意:清洁度、服务设施、住宿条件和设施
The lady at the front desk was very nice and helpful but the older lady that was there wasn’t very pleasant we had to bring out our dirty towels and they never cleaned the 3 days we were there. The back of the door was filthy when I went to shut it I felt something sticky. Overall I rate it as a 21/2