The hotel staffs were very friendly and helpful. However, the room that I stayed in was below standard. The toilet bowl was very dirty, no way goes with Best Western standard. I asked the front desk, but they didn't change my room. In the washroom, shower place was not separate, so when we take shower, the whole washroom would become watery and wet. We also found a cockroach on our bed. I would never go back to this hotel.
Mamunur
2025 年 5 月入住 3 晚
4/10 很差
Andrew
2025 年 5 月 7 日
不满意:员工和服务
Bfast could be better. Checkout is slow.
Andrew
2025 年 5 月入住 1 晚
10/10 超赞
Motaher
与家人出行
2025 年 4 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel.
Exceptionally polite staff.
Highly recommend this hotel.
An excellent value for money.
We got more than our money's worth.
Motaher
2025 年 4 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2024 年 12 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent service, breakfast and room
size, comfortable beds, and well trained staff
真实旅客
2024 年 12 月入住 2 晚
10/10 超赞
Abida
2024 年 12 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Abida
2024 年 12 月入住 3 晚
10/10 超赞
MD JAMAL
与家人出行
2024 年 10 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
MD JAMAL
2024 年 10 月入住 1 晚
10/10 超赞
Atika
2024 年 9 月 30 日
Atika
2024 年 7 月入住 2 晚
10/10 超赞
Heather
2024 年 9 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Heather
2024 年 9 月入住 5 晚
2/10 糟糕
Shawan
与家人出行
2024 年 8 月 31 日
不满意:员工和服务
The worse hotel. Every day the shut down the elevator and on it for few hours. Also every day they shut down the electricity for 2-3 hours. I will never stay in that hotel
Shawan
2024 年 8 月入住 4 晚
6/10 一般
Onike
与家人出行
2024 年 8 月 27 日
I made a reservation about a week prior my arrival, when I got to the hotel they had me sitting and waiting for several hours, they had no idea about my reservation even after me providing all that they ask for went as far as calling Expedia to had the talk to the staff at the hotel yet they still couldn’t figure out till the last minute when I was about to cancel the stay and book somewhere els, other they that my stay there was pleasant and don’t have any other complain, I would still prefer other top hotel in town , if you are looking for better service, accommodation was great non the less.
Onike
2024 年 8 月入住 3 晚
6/10 一般
Eftekharul Alam
2024 年 7 月 13 日
满意:员工和服务
Should work on the lobby ambience and guestroom washrooms
Eftekharul Alam
2024 年 7 月入住 1 晚
10/10 超赞
Ankan Ghosh
与配偶出行
2024 年 7 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Well-maintained place to stay, everyone was friendly and helpful.
Ankan Ghosh
2024 年 7 月入住 1 晚
10/10 超赞
Sarah
2024 年 7 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Sarah
2024 年 6 月入住 2 晚
10/10 超赞
Md Kawser,Ellenville
2024 年 6 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel to stay in coxbazar
Md Kawser
2024 年 5 月入住 2 晚
10/10 超赞
SYED
2024 年 5 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was reasonably priced, clean and staff were courteous and professional
SYED
2024 年 5 月入住 1 晚
10/10 超赞
Heather
团体旅客
2024 年 4 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean, comfortable, quiet, cool.
Heather
2024 年 4 月入住 2 晚
6/10 一般
真实旅客
2024 年 4 月 17 日
满意:员工和服务,清洁度
Séjour mitigé
L’objet de mon séjour était de prendre un peu de repos de repos. La première nuit je l’ai passé dans une chambre qui donnée sur l’une des avenue principale. Il y avait tellement de bruit du au trafic, que j’ai passé une nuit horrible. Le lendemain j’ai demandé à de changer de chambre et on m’a fait payé un supplément. Dans le descriptif de la chambre que j’avais réservé, il n’ai pas noté que cette chambre donnée sur l’avenue principale et c’est donc pour cela que l’autre chambre est légèrement plus cher. Il y a un vrai manque de transparence.
Les couloirs (au 2 étages où j’ai finalement séjourné) étaient vraiment bruyant, il y avait des enfants qui jouaient et criaient dans les couloirs à toute heure de la journée, ce qui est vraiment inacceptable pour le standing de l’hôtel. Le personnel devrait être sensibiliser pour assurer un minimum de calme. Le petit déjeuner est vraiment moyen. L’hôtel ne correspond pas au standing attendu. Le personnel est vraiment aimable, ça à l’air d’être une négligence de la part des manager.
真实旅客
2024 年 4 月入住 3 晚
10/10 超赞
Haissam Mohammed
2024 年 4 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Haissam Mohammed
2024 年 3 月入住 5 晚
6/10 一般
Ramiz,Bronx
团体旅客
2024 年 2 月 29 日
Broken toilet,and Didn’t provide any substitute , i was required for (GM)Manager in front desk,wanted to discuss the situation but manager never showed up.
Ramiz
2024 年 2 月入住 1 晚
10/10 超赞
Oliur
2024 年 2 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Great staff and good customer service
Oliur
2024 年 2 月入住 2 晚
10/10 超赞
Jonathan D
团体旅客
2023 年 12 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
nice hotel that's a bit away from the beach
I liked the hotel. It worked nicely for our group. Room was comfortable, staff was friendly. The location is good. Not on the beach, but not a terribly long walk to get to the beach. Breakfast is not really geared around Western tastes, but they don't seem to have so many international guests, at this point. I had some very tasty cheesy omelettes. The only thing that wasn't real good was the temperature of "hot" water in the shower. On our floor, it was barely warm.
Jonathan D
2023 年 11 月入住 4 晚
10/10 超赞
Odachi
2023 年 12 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Odachi
2023 年 12 月入住 4 晚
2/10 糟糕
sohagi
2023 年 11 月 30 日
满意:住宿条件和设施,清洁度
sohagi
2023 年 11 月入住 2 晚
4/10 很差
Hussain
与配偶出行
2023 年 11 月 19 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The property was clean and most of the staff were friendly, but there were a few instances that made me question that this is actually a 5 star hotel. On the day we arrived the check-in was delayed for some reason even though we had arrived past the mentioned check-in time, so they asked us to wait for about an hour past the actual check-in time to be able to get our room. While waiting we decided to get some lunch in the hotel restaurant, the server firstly didn't speak English and added something to our order that we didn't even ask for and got charged for. They also haven't updated their price list on their menu, we asked for 2 drinks that was for 200taka on the menu but when we received the bill it turned out that the price had changed to 320taka which was almost the price of one of the dishes we ordered and they didn't inform us of the price change. The food was good but the experience left a bad taste. The remainder of our stay was okay until the moment we were about to check out. We were preparing and getting ready to leave when one of the housekeeping employees decided it was okay for them to just enter our room without knocking or asking permission to enter our room only for him to use the washroom(not for cleaning). Luckily we were dressed and not undecent. When we confronted them, all they could say is that it human error and that the person in question was fired. We were more concerned about how the management handled it as there was a clear lack of communication.
Hussain
2023 年 11 月入住 2 晚
8/10 还可以
Frank
2018 年 10 月 16 日
满意:清洁度、员工和服务、客房舒适度
Great Hotel
This facility was very nice compared to other options I saw in the area. The Hotel staff was very helpful and accommodating. They let me check in even though they had not yet received the notification from Hotels.com. Breakfasts offered a good variety of options and the staff were very helpful. My only complaint would be the mold that had built up on the ceiling and had just been painted over. I am quite sensitive to mold and after a couple of nights in the room my lungs were feeling the effects. If I were to stay here again I would definitely want to closely inspect the ceiling in the assigned before unpacking. Being in such a humid place, so close to the ocean, this may be unpreventable, but I would certainly try and find a room were the problem was not so pronounced!