克祖梅勒诺海滩度假村 - 全包式有游泳池吗？

是的，此住宿设有1 个室内游泳池、5 个室外游泳池和儿童游泳池。游泳池开放时间：6:00–22:00。

克祖梅勒诺海滩度假村 - 全包式住宿费用是多少？

截至 2025 年 7 月 13 日，我们找到的克祖梅勒诺海滩度假村 - 全包式 2 位成人 1 晚最低价是 US$114.49（不含税费），入住日期是 2025 年 7 月 25 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

克祖梅勒诺海滩度假村 - 全包式允许宠物入住吗？

不可以，该住宿不允许宠物入内。

克祖梅勒诺海滩度假村 - 全包式的停车费是多少？

该住宿免费提供自助停车。

何时可在克祖梅勒诺海滩度假村 - 全包式办理入住？

开始办理入住：15:00；停止办理入住：午夜。可安排提前入住，须支付 USD 40 的费用（取决于客房供应情况）。

何时可在克祖梅勒诺海滩度假村 - 全包式办理退房？

退房时间为 11:00。延迟退房收费 USD 60（视客房供应情况而定）。

克祖梅勒诺海滩度假村 - 全包式提供全包式服务吗？

是的，这是全包式住宿。包括所有餐饮，活动包括：浮潜、划皮艇、骑自行车等等。

克祖梅勒诺海滩度假村 - 全包式的地址在哪里？

这家海滩住宿位于酒店区北，位于国家公园内，距离兰哥斯达海滩码头、圣米格尔教堂和黄貂鱼海滩不到 10 公里。而且，距离昌卡纳国家公园和Corona Beach (科罗纳海滩)不到 20 公里。

克祖梅勒诺海滩度假村 - 全包式点评、优惠和照片 2025

Q: 克祖梅勒诺海滩度假村 - 全包式允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 克祖梅勒诺海滩度假村 - 全包式的停车费是多少？

该住宿免费提供自助停车。

8/10 还可以

Darek

与配偶出行

2025 年 7 月 10 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Pool and location were great

2025 年 7 月入住 2 晚

2/10 糟糕

Andrew Jamie，Mansfield

与家人及幼儿出行

2025 年 7 月 9 日

不满意：住宿条件和设施，清洁度

Friendly staff is all I can say nice about this property

2025 年 7 月入住 7 晚

6/10 一般

Farzana

与家人出行

2025 年 7 月 9 日

满意：员工和服务

This flamingo coloured hotel building is truly stunning. The reception areas , dining and beach are really fantastic . The crystal clear water and beach is clean and we swam with different coloured fishes. It is a short taxi ride to the ferry and shopping areas. The food was nice and varied. The staff especially Martha and Julio were so friendly and kind to us all through the stay . Unfortunately the downside is that the rooms are quite old and dated. The water pressure is mixed , the air conditioning leaves the room , clothes and bedding damp and wet to the touch. The manager tried everything to fix this for us but unfortunately there was no solution. We stayed three nights and it was all lovely while at the beach or hotel areas . Going back to the room was a bit daunting - we would have stayed longer if the room was nicer . The gym facilities are also very basic. It is a lovely welcoming hotel and once the rooms are modernised in the future we would definitely stay there again . Thank you Martha and Julio 🙏

2025 年 7 月入住 3 晚

6/10 一般

Lindsay，Mansfield

与家人出行

2025 年 7 月 7 日

If you don’t expect much you will be fine. They do not put refrigerators in the rooms. You can not order room service unless you go to the front desk. The room temperatures are between 24-26. Our room stayed at 26. We tried to switch rooms the front desk said they would ask management. We tried for three days and gave up. The staff was very friendly!

2025 年 6 月入住 9 晚

10/10 超赞

MIGUEL ANGEL SANCHEZ

与配偶出行

2025 年 7 月 7 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Me gusto el trato del personal ya que son muy amables y atentos en todo momento, la comida es excelente, la ubicación me pareció buena las habitaciones con vista al mar son hermosas, en si lo que ofrece el hotel me pareció excelente

2025 年 6 月入住 5 晚

2/10 糟糕

Jason T，Mansfield

与家人及幼儿出行

2025 年 7 月 7 日

不满意：清洁度

Room was warm. Black mold in the rooms. The staff was great

10/10 超赞

Andrea

与家人出行

2025 年 7 月 7 日

满意：清洁度、服务设施、住宿条件和设施

Great resort! (en Espanol al final) In short, a very pleasant experience with absolutely outstanding staff, great food variety and taste, and incredible room view. Everything works fine, but this is not a new resort, so do not expect super new fixtures. Definitely worth visiting and great value. Want more details? here we go: The water is gorgeous, there is a sandy beach section, and an intertidal pools/rocky section where you can see tons of fish, and other animals (sea stars, stingrays, anemones, etc.). We even saw dolphins twice!!! Apparently there is a character limit so read my full review on Google En pocas palabras, una experiencia muy placentera, el personal es increíble, la comida es variada y deliciosa, y la vista desde el cuarto es simplemente maravillosa. Todo funciona, pero no es un resort nuevo, así que no espere todo nuevo ( a mi me gustan los lugares con carácter). Definitivamente vale la pena hospedarse en el Cozumeleño.

2025 年 6 月入住 6 晚

4/10 很差

Scott E，Mansfield

与家人及幼儿出行, 团体旅客

2025 年 7 月 6 日

不满意：住宿条件和设施

The staff is very friendly. You have to pay for a refrigerator for your room. They keep the rooms at 74-80f. At breakfast they let the birds eat out of the food tins. Gross!!!!

2025 年 6 月入住 7 晚

6/10 一般

Antonio

与家人出行

2025 年 7 月 6 日

满意：清洁度

不满意：服务设施

La comida no es muy buena y el personal de servicio no hace mucho esfuerzo por exceder expectativas

2025 年 7 月入住 2 晚

10/10 超赞

James，Chula Vista

与家人出行

2025 年 7 月 5 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

This resort has the best beach on the island. My wife and I are world travelers, we live in San Diego. But, we come here often for the year round 80+ degree clear water. We like all of the staff here. All rooms have an ocean view. We always get 5/8th floor rooms with balconies. The value for the cost is excellent. If you want better food go pay $600 a night somewhere else. But those places don’t have the beach atmosphere like here. We’ve done checked all of them out on the island. We used to do Cancun until we found this place. We’ve been to beaches in Bali, Hawaii, Spain, Greece, Africa, Egypt, Malibu etc. But this is our go to place. Fly into Cozumel airport and you’re only a 15 minute taxi ride away.

We like to watch all (3-8) cruuuse ships come everyday in the mornings and leave in the evenings.

Cruise ships come in miles down the coast from here

2025 年 6 月入住 5 晚

4/10 很差

Jeremy

与家人出行

2025 年 7 月 5 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

This property has a lot of potential and was probably great 30 years ago, however, the lack of investment in the property is obvious. AC is horrible, so prepare to sweat during your meals and in your sleep. The buffet is only available in the mornings but be ready to fight crows while you eat your food. During lunch and dinner you’ll have to order off a menu which would be fine if you didn’t have to wait 30 minutes for a meal or drink refill. The staff seem to compete on who can take the longest to get your order in. Our trip was during mid June and the swim up pool was closed, servers on the beach got to you when they could. Pools seem to not be cleaned daily, they were full of bugs and dead crabs. No phones in the rooms to deter room service orders. The only saving grace for this hotel is their beach, the water is absolutely beautiful. Spend an extra couple bucks and go to a hotel with better service to enjoy Cozumel

2025 年 6 月入住 4 晚

6/10 一般

Jesse T

与配偶出行

2025 年 7 月 2 日

满意：员工和服务

不满意：清洁度、服务设施、住宿条件和设施

This was our fourth time to stay at El Cozumeleno, we had experienced things in the past but dealt with it. This trip was by far the worst, four out of the five days we had to deal with no hot water most of the days, when it did come back on it had a lot of debris. The shower head was complete mess, the facility could at least spend a little money to change the shower heads as ours was spraying more water on the walls than on our bodies. The air conditioners are another sore subject as well. We have dealt with them on every trip... The food is subpar these days and at lunch you are no longer allowed to serve yourself at the buffet which is a pain. The constant issue of dealing with the birds in the dining area in the palapa as well as the area by the bar is just ridiculous... The facility needs to get the birds under control, from stealing food from people's plates, hands or the constant fear of the birds pooping on you as they fly over you. Tiles in the pool need to be repaired or replaced. We witnessed a little girl get her foot cut open from the missing tiles in which the staff helped address her injury but nothing was done to prevent it from happening to someone else. As bad as I hate to say it I have made the decision to look at other all inclusive resorts to take my family going forward as this trip was an eye opener for me. We love the beach and view at El Cozumeleno but all the other issues have made it not enjoyable anymore.

2025 年 6 月入住 5 晚

6/10 一般

steve

与配偶出行

2025 年 7 月 2 日

满意：员工和服务

There is no refrigerator, no coffee pot, the AC is limited to a warm 74 degrees, no room service menu. The beach is awesome, food is good but limited choice. Rooms are very dated. Staff is great!!!

2025 年 6 月入住 8 晚

8/10 还可以

Laura Knight

与家人出行, 团体旅客

2025 年 7 月 1 日

Access to beach for snorkling was easy and amazing. Staff around pool and dining area were awesome. Hotel is very old and somewhat run down. Swim up bar was permanently closed. Air conditioner was lacking in room (did not get very cool). Food was so-so. Front desk was friendly but very slow

2025 年 6 月入住 2 晚

10/10 超赞

Marcy，Grand Prairie

与家人出行

2025 年 6 月 30 日

满意：清洁度、员工和服务、住宿条件和设施

nice stay, relaxing , great snorkling

2025 年 5 月入住 7 晚

4/10 很差

Delas Lamont Vaughan

与家人出行

2025 年 6 月 29 日

满意：清洁度

不满意：住宿条件和设施，服务设施

The hole week the pool was green and couldn't swim. They served the same food all week only three main dishes on menu. No entertainment at all during the day or night. and the swim up bar was never opened. The staff was very nice and polite.

2025 年 6 月入住 7 晚

10/10 超赞

Meredith

与家人出行

2025 年 6 月 29 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The staff, food, and snorkeling are amazing! Our family can't wait to come back. We loved everything about it.

2025 年 6 月入住 3 晚

8/10 还可以

Lucreta

与家人及幼儿出行

2025 年 6 月 29 日

满意：清洁度、员工和服务、服务设施

The staff is wonderful, but we didn’t have hot water to shower, no lunch or dinner buffet. No bingo, no swim up bar, no kid buffet. It was a slow week but we were expecting what was advertised. But I would stay there again and we have stayed several times . The snorkeling is great there. And the staff remembers you. I love the place.

2025 年 6 月入住 7 晚

8/10 还可以

Kelly Elizabeth

2025 年 6 月 28 日

满意：清洁度、员工和服务、住宿条件和设施

Great snorkeling, great beach, good food, great views, great service, ok rooms, ok air conditioning, bad water pressure

2025 年 6 月入住 7 晚

8/10 还可以

William Harold

2025 年 6 月 27 日

满意：清洁度、员工和服务、住宿条件和设施

....,

2025 年 5 月入住 11 晚

10/10 超赞

Erica

2025 年 6 月 24 日

满意：清洁度、服务设施、住宿条件和设施

The hospitality at this resort was above and beyond. Roberto, the tour representative was phenomenal. The food in the formal dining was excellent except for the chicken. Always seemed to be overcooked so it was tough but everything else was excellent.

2025 年 6 月入住 7 晚

6/10 一般

Amy

2025 年 6 月 22 日

满意：清洁度

The water and beach is great. Breakfast and lunch are good. I really enjoyed the Huevos Motulenos, fajitas, and ceviche. Towels are annoying. When we go back, we will stay on the top floor where you do not have to exchange the towels at the front desk to avoid being charged. I’ve never stayed at an all inclusive that didn’t have an outside towel service. I found this very inconvenient, especially with two small children. They will also not allow you to drop towels off after 7.

2025 年 6 月入住 4 晚

10/10 超赞

luis fernando

2025 年 6 月 22 日

满意：清洁度、服务设施、住宿条件和设施

Me encanto, me comí un rico mole de ollla, saludos al mesero Paulino quien dio un excelente servicio, todo el personal muy amable y muy atento, las instalaciones un poco viejas pero con buen mantenimiento, la playa súper cuidada a comparación de la playa vecina de agua verde, si tienes niños no hay muchas actividades , ni tampoco show para adultos, rico para relajarse y disfrutar, la isla está padrísima con las mujeres más guapas y playas increíbles, sin duda el mejor lugar para disfrutar en familia,increíble lugar, quien da malas críticas es por que ha ido a lugar extremadamente buenos pues aquí no le veo lo malo, cozumeleño es el paraíso. 100 por ciento recomendable para familias con hijos pequeños les encantará.

La playa es azul y tiene muchos peces , vi un pez cirujano cómo dori, hermoso

2025 年 6 月入住 3 晚

10/10 超赞

Huy

与配偶出行

2025 年 6 月 21 日

满意：清洁度

Great experience. Friendly staff.

2025 年 4 月入住 6 晚

10/10 超赞

Ronnie

2025 年 6 月 17 日

满意：清洁度、服务设施、住宿条件和设施

2025 年 6 月入住 3 晚

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克祖梅勒诺海滩度假村 - 全包式

El Cozumeleño Beach Resort - All Inclusive

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7.4/10

8.2/10