科兹酒店 - 全包式有游泳池吗？

是的，此住宿设有1 个室内游泳池、4 个室外游泳池和儿童游泳池。游泳池开放时间：6:00–23:00。

科兹酒店 - 全包式允许宠物入住吗？

不可以，该住宿不允许宠物入内。

科兹酒店 - 全包式的停车费是多少？

该住宿免费提供自助停车。

何时可在科兹酒店 - 全包式办理入住？

开始办理入住：15:00；停止办理入住：午夜。可安排提前入住，须支付 USD 60 的费用（取决于客房供应情况）。

何时可在科兹酒店 - 全包式办理退房？

退房时间为 11:00。延迟退房会收取费用（视客房供应情况而定）。

科兹酒店 - 全包式提供前往机场的班车吗？

是的，按要求提供从酒店到机场的班车，时间：8:00–16:00。每人费用：USD 40。

科兹酒店 - 全包式提供全包式服务吗？

是的，这是全包式住宿。包括所有餐饮。

科兹酒店 - 全包式的地址在哪里？

这家酒店区北度假村依傍着海滩，距离圣胡安海滩和玛雅遗址纪念碑不到 5 公里。而且，距离兰哥斯达海滩码头和黄貂鱼海滩不到 10 公里。

科兹酒店 - 全包式 - Expedia 亿客行

Q: 科兹酒店 - 全包式允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 科兹酒店 - 全包式的停车费是多少？

该住宿免费提供自助停车。

Q: 科兹酒店 - 全包式提供全包式服务吗？

是的，这是全包式住宿。包括所有餐饮。

街区简介

科兹酒店 - 全包式地处科兹美岛的酒店区北，邻近机场，并且位于海滩。如果您的日程安排包括外出活动，兰哥斯达海滩码头和黄貂鱼海滩肯定值得一逛，若想欣赏当地热门景点，可以参观昌卡纳海滩冒险公园和科苏梅尔岛珍珠养殖场。圣胡安海滩和玛雅遗址纪念碑是另外两个值得推荐的游玩去处。

访问我们的科兹美岛旅行指南

查看科兹美岛的更多度假村

6/10 一般

TANIA

与配偶出行

2025 年 6 月 28 日

满意：服务设施，员工和服务

Las habitaciones en muy estado, falta de mantenimiento regadera con poca agua, mobiliario deteriorado.

2025 年 6 月入住 3 晚

8/10 还可以

Lori

2025 年 4 月 28 日

满意：员工和服务

The staff and location are wonderful - beach perfect. The rooms could use an update. Beds ridiculously uncomfortable. They need coffee pots and refrigerators in the rooms.

2025 年 4 月入住 7 晚

10/10 超赞

Maurizio

2025 年 4 月 17 日

满意：清洁度、员工和服务、住宿条件和设施

2025 年 4 月入住 14 晚

10/10 超赞

kimberley as

与家人出行

2025 年 4 月 16 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We truly enjoyed our stay. The staff, food and weather was great! The rooms were a little dated but everything else made up for that. We hope to come back again, hopefully as soon as next year.

2025 年 4 月入住 14 晚

6/10 一般

Mary

与家人出行

2025 年 4 月 13 日

满意：员工和服务，清洁度

Very uncomfortable bed....we literally slep on an inch of foam over two connected box springs. The biggest complaint was the furniture and furnishings are very dated and in need of repairs. Staff was wonderful and so accommodating. Very kind and always respectful.

2025 年 4 月入住 7 晚

6/10 一般

Michael Ray Earl

2025 年 4 月 4 日

满意：员工和服务

不满意：住宿条件和设施

2025 年 3 月入住 8 晚

6/10 一般

Brandi

与家人及幼儿出行

2025 年 4 月 4 日

满意：住宿条件和设施，清洁度

不满意：服务设施

The staff I did interact with for the most part were nice and helpful, however there is very limited dining. The restaurant that will only take you by reservation is not friendly nor helpful and compared to other all-inclusive resorts I've stayed at, the staff that would walk around and ask if you need drinks or anything else is almost non-existent a lot of the time so you dont get as much for your buck on drinks and food.

2025 年 3 月入住 4 晚

10/10 超赞

Vivien Kay，ann arbor

与家人出行

2025 年 4 月 3 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Awesome staff!

2025 年 1 月入住 14 晚

6/10 一般

Amber Marie

与配偶出行, 团体旅客

2025 年 4 月 1 日

不满意：服务设施

Very outdated. Food was meh, along with drinks. However… the beach was absolutely amazing! If you can look past some of the other items the beach is truly a dream.

2025 年 3 月入住 6 晚

8/10 还可以

Cameron

与家人出行

2025 年 3 月 25 日

满意：服务设施，员工和服务

For the money this place is a great value. We brought the whole family and the service was great and the beach is nice. The place is a little run down and there is not very much to do close to the hotel but if you want value for the money this place is for you.

2025 年 3 月入住 4 晚

8/10 还可以

Lisa，Kansas City

2025 年 3 月 18 日

满意：员工和服务，清洁度

2025 年 2 月入住 7 晚

2/10 糟糕

mj，DAYTON

与家人出行

2025 年 3 月 17 日

不满意：员工和服务、服务设施、住宿条件和设施

STAY AWAY - TERRIBLE SERVICE AND FALSE ADVERTISING DO NOT WASTE YOUR MONEY ON THIS HOTEL. I’ve traveled extensively throughout Mexico, the Caribbean, Central, and South America, and this is by far the worst hotel experience I’ve ever had. The main issue was the ATTITUDE OF THE STAFF—many employees were INCREDIBLY RUDE, UNHAPPY, and lacked any accountability. Even managers, including the front desk manager and the manager at Pepe Scuba, were disrespectful not only to us but to other guests as well. Here are the major issues we faced during our stay in March 2025: • HORRIBLE FOOD • “NICER” RESTURANT RESERVATIONS IMPOSSIBLE to obtain • "ROOM SERVICE" nonexistent • NO SAFE KEY • NO BACK UP LOCK ON INSIDE OF DOOR • NO REFRIGERATORS IN ROOM • WATER OUTAGE several hours one day • HOT TUBS ARE A JOKE - the one working is COLD • NO LANDLINE PHONE to contact front desk • LOUD MUSIC by the pool, making it impossible to relax. • UNPROFESSINAL STAFF lied to us several times and scolded us for not wearing wristbands that kept ripping • SCOLDED FOR DRYING WETSUITS by pool bc room too damp to dry there On the plus side, the room was spacious, the bed was decent, the Wi-Fi was reliable, the AC worked, and the hotel seemed generally safe (nothing was stolen from our room). However, the OVERALL EXPERIENCE WAS SO DISAPPOINTING THAT I WOULD NOT RECOMMNED THIS HOTEL TO ANYONE. AVOID AT ALL COSTS.

2025 年 3 月入住 7 晚

10/10 超赞

David Anthony，Zieglerville

与配偶出行

2025 年 3 月 9 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The staff is very accommodating and pleasant! I always have a very welcoming experience here. Went during Carnival, and had a wonderful time. Town is a 60min walk, or a quick taxi ride.

2025 年 2 月入住 14 晚

2/10 糟糕

Michaelle

2025 年 3 月 5 日

2025 年 1 月入住 6 晚

8/10 还可以

michael

团体旅客

2025 年 3 月 3 日

满意：员工和服务，清洁度

不满意：住宿条件和设施

Second stay in 25 years, Property needs a little Maintenace. Would stay again for the price.

8/10 还可以

Sabrina

与家人及幼儿出行, 与家人出行, 与配偶出行

2025 年 3 月 1 日

满意：员工和服务，清洁度

不满意：住宿条件和设施

The staff and service were excellent. Thank you Paolino, Victor and Fatima for going above and beyond. The facility does need some upgrade. We did not have hot water for most of our stay. The elevator also broke down which made it hard with a baby in a stroller (we were on the top floor).

2025 年 2 月入住 7 晚

10/10 超赞

Nicole S

与家人及幼儿出行

2025 年 2 月 25 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

It was very kid friendly and the beach was amazing!

2025 年 2 月入住 8 晚

2/10 糟糕

Pratul Bhailal

与配偶出行

2025 年 2 月 23 日

满意：员工和服务

不满意：住宿条件和设施，清洁度

We found the resort to not be a true representation of what was described in the Expedia listing. It is in disrepair and old. Our room was large but it smelled moldy. The sheets and towels were stained, holes from wear and due to threadbare, felt like sandpaper. Since the rooms are outdated and do not offer enough outlets for phones, iPads and electrical devices. Our sofa was stained and literally one side was completely torn. The food was like a cafeteria buffet which was bland and left us craving food that was authentic to Mexico. You will find you will need to go into town for food. The only saving grace was the staff and the views. They are truly wonderful, especially considering what the staff must work with. The only staff member we found to not be pleasant was Javier.

2025 年 2 月入住 16 晚

6/10 一般

Brenda L

与家人出行, 与配偶出行

2025 年 2 月 23 日

满意：员工和服务

不满意：住宿条件和设施

The staff is amazing and the snorkeling is awesome! The hotel is going down hill. This is our 4th time here and we will not be back. You have to fight for chairs every morning, people are claiming them at 6pm the night before. We had people take our towels, steal our chairs..etc. The rooms are very musty, falling apart, sinks backing up. The food selection is the same every day, if you eat at the reservation restaurant it takes almost 2 hours. No nightly entertainment.

2025 年 2 月入住 8 晚

4/10 很差

jenna lynn

团体旅客

2025 年 2 月 22 日

满意：员工和服务

不满意：清洁度、服务设施、住宿条件和设施

Pros wait staff, beach and snorkeling. Thats it. Cons. Rude front desk, horrible food, gross pool. Bad communication with booking, horrible beds, no entertainment, not many places to sit outside in the evening. Bathfroom ceiling leaked. Hot water worker sometimes same with air conditioning. Wjen we checked in we booked 2 double beds. And they tried to give us one king room and saod nothing else was available. We went to the room and all the electrical was torn aparr and hanging from the ceiling. They said it woild be 15min to fix it. I simply asked for a different room theu said there were none. After a hour the room obviously was still not ready. Again asked foranother room and was told there were none. I said we need a room with electricity. Fonally magically we got a room woth 2 beds. Several others were having similar issues chexking in. Its a 1 star place at best.

2025 年 2 月入住 7 晚

4/10 很差

Travis

2025 年 2 月 22 日

满意：员工和服务

不满意：住宿条件和设施

2025 年 2 月入住 5 晚

10/10 超赞

Charlotte

与家人出行

2025 年 2 月 21 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The staff, location, and views are amazing (oceanview balcony in every room!), along with the beautiful beach area, great snorkeling, and miniature golf! The property is older but is very clean. The only things that would be nice additions are bike rentals for guests to explore the area, more beach chairs, replacing old mattresses, and more consistency and quality of drinks. Even with those minor issues, there is so much to love about this place-- this was our 3rd time staying here and it has improved each time.

2025 年 2 月入住 8 晚

10/10 超赞

Crystal Ann

2025 年 2 月 17 日

满意：清洁度、员工和服务、住宿条件和设施

All staff friendly and always willing to help you you needed it.

2025 年 2 月入住 7 晚

8/10 还可以

Janet Marie

与家人出行

2025 年 2 月 17 日

满意：员工和服务，清洁度

What i loved was snorkling right off the beach. I love ocean view from room. My only issue was beach palapas reserved by 2am!

2025 年 2 月入住 7 晚

8/10 还可以

Mark

团体旅客

2025 年 2 月 15 日

满意：清洁度、员工和服务、住宿条件和设施

Positives: Nice location, amazing snorkeling, decent food for the price, great staff, reasonably clean, not a "party central" atmosphere. Negatives: Property is older, premium foods are limited (bacon, french fries, cheese not on buffet), resort did not respond to multiple emails and messages I sent prior to arrival. Strangely, the resort charged me 1 penny after I left. I think it was related to the hold that was refunded to me, but it's odd. Scuba shop on property is wonderful, competent, and cheap.

2025 年 2 月入住 7 晚

更低价格等您来

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