秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式有游泳池吗？

是的，此住宿设有3 个室外游泳池。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式住宿费用是多少？

截至 2025 年 10 月 13 日，我们找到的秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式 2 位成人 1 晚最低价是 US$350.85（不含税费），入住日期是 2025 年 10 月 14 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式的停车费是多少？

该住宿免费提供自助停车和代客停车。

何时可在秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式办理入住？

开始办理入住：15:00；停止办理入住：不限时间。可安排提前入住，须支付费用（取决于客房供应情况）。

何时可在秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式办理退房？

退房时间为 12:00。延迟退房会收取费用（视客房供应情况而定）。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式提供全包式服务吗？

是的，这是全包式住宿。活动包括：浮潜、划皮艇、骑自行车等等。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式的地址在哪里？

这家科兹美岛住宿依傍着海滩，距离阿莱西非科苏梅尔国家公园和天堂海滩步行不到 5 分钟。而且，桑丘先生海滩俱乐部和米亚大海滩和水上公园距离酒店不到 2 公里。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式

Q: 秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式有游泳池吗？

是的，此住宿设有3 个室外游泳池。

Q: 秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

Q: 秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式的停车费是多少？

该住宿免费提供自助停车和代客停车。

4/10 很差

Rickey Gregory

2025 年 10 月 12 日

满意：住宿条件和设施

不满意：服务设施，员工和服务

Cleaning crew did not restock towels and not many options for dinner staff was semi rude and tip hungry

2025 年 10 月入住 2 晚

10/10 超赞

José

2025 年 10 月 11 日

满意：服务设施

La atención

2025 年 10 月入住 4 晚

8/10 还可以

William，Saucier

与家人出行, 与配偶出行, 团体旅客

2025 年 10 月 11 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

If the food was Mexican it was great. Problem with American meals. They need an American cook to show him how to prepare American food. The steaks and fillet were not that great.

2025 年 10 月入住 4 晚

6/10 一般

José Enrique

与家人出行

2025 年 10 月 11 日

满意：员工和服务

不满意：服务设施

Siento que a diferencia de secrets akumal le hace falta mucho que desear la verdad me hospede en secrets aura por que días antes me hospedé en secrets akumal y creí que sería lo mismo o parecido en cuestión de calidad de comidas y servicio del personal

2025 年 10 月入住 1 晚

8/10 还可以

Brenda Rhea，Thornton

与家人出行

2025 年 10 月 9 日

满意：清洁度、员工和服务、住宿条件和设施

Resort maybe older but that’s its charm. Small area that has a great beach with decent snorkeling right off the beach. While it was off season and low occupancy it did have the distinct disadvantage of only two restaurants open per night but still plenty of selection of food. Service is impeccable and everyone was so friendly and helpful.

Patio from room 512 in preferred section

2025 年 9 月入住 7 晚

10/10 超赞

Jose Arturo

与配偶出行

2025 年 10 月 6 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Viva Mexico y mis paisanos que trabajan ahi son lo maximo

2025 年 9 月入住 4 晚

6/10 一般

Guillermo

与家人出行

2025 年 10 月 3 日

满意：服务设施，员工和服务

Me pareció un hotel con las instalaciones descuidadas me dio la impresión que le hace falta mantenimiento, eso si en los restaurantes la comida es muy buena y el personal muy amable.

2025 年 9 月入住 6 晚

6/10 一般

Brandy

与家人出行

2025 年 10 月 2 日

满意：清洁度、员工和服务、服务设施

Nice resort very relaxing food was good staff were nice. The water was amazing we snorkeled right at the resort so many fish beautiful! The resort does need to upgrade a few things but overall it was nice.

2025 年 9 月入住 7 晚

2/10 糟糕

Joseph

与家人出行, 团体旅客

2025 年 9 月 29 日

We were not aware there would be a "timeshare" or "vacation package" presentation. We saw no mention online whatsoever! We paid for an all-inclusive but were turned away from some dining options because we were not "preferred" guests! The Cafe Market was closed for 3/4 of the week with limited replacement options. Due to excessive rain, the mosquitoes were out in abundance which although not the fault of the resort, it limited our dining options as we could not eat outside without being bitten substantially. I was very disappointed in the resort, many plants along pathways were dead and withered. Curtains in our room were needing repair to pull rods, wireless phone had terrible static making calls to room service nearly impossible.

2025 年 9 月入住 7 晚

10/10 超赞

Larry，Sapulpa

与配偶出行

2025 年 9 月 29 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Perfect every time we stay.

2025 年 9 月入住 4 晚

2/10 糟糕

Donald Lee，Colorado Springs

团体旅客

2025 年 9 月 28 日

满意：住宿条件和设施

不满意：服务设施，清洁度

Upon check-in, we were blindsided by the requirement to listen to a timeshare presentation. We refused. The next morning, we were refused to eat breakfast at one of the resort's restaurants because we were not "preferred" guests. Nothing was stated on your website or the Secrets website that we would be segregated at the different restaurants on the resort. One evening for dinner, after being refused to eat inside, we ate at an outdoor restaurant, only to be attacked by mosquitoes. Secrets has its own bug spray and was offered to us at the table. We could not finish our meal because we were constantly swatting at bugs. Again, segregated from the limited indoor restaurants. At the outdoor buffet breakfast, we had to ask for staff to refill the fruit, bacon, and potato containers. I thought buffets were supposed to have ample food for their guests. A staff member told us we could go next door to the "Dreams" resort, which was part of "Secrets," and have dinner at one of their restaurants. Again, we were refused because we were not a "preferred" guest. They finally let us in (because they only had 4 guests eating and many empty tables). Expedia, your website did a great job of advertising and presenting photos of this resort. Again, on your page that listed all the restaurants, nothing was mentioned about the limited eating establishments. I would not recommend this resort because its focus was on becoming a timeshare member.

2025 年 9 月入住 7 晚

2/10 糟糕

Shelly

与配偶出行

2025 年 9 月 28 日

满意：服务设施，员工和服务

不满意：住宿条件和设施，清洁度

From check in there were issues, from a dirty and outdated room to high pressure sales tactics (membership sales), to terrible barely-edible food and dirty falling-apart pools. The ocean was gorgeous, and the beach was amazing. There were a few staff members that were very happy to please. One was a waitress at Bordeaux. She was outstanding. Doubly disappointing was the fact that this is a Secrets resort and part of the Hyatt family. Our airport hotel was more luxurious than this 4.5-star resort.

2025 年 9 月入住 6 晚

6/10 一般

Duaine

团体旅客

2025 年 9 月 27 日

满意：员工和服务，清洁度

不满意：服务设施

The property is a “time share” property. If you are not a preferred status you are very limited on what restaurants you can dine in. You don’t find this out until you are trying to eat somewhere. They are very laxed on the dress code. They had their main buffet closed for most of our visit and offered nothing in its replacement. The grounds and hotel were dirty and could use some updating. Seriously would not recommend if you want choices and want to be able to have a variety of places to eat. Some nights we were limited on only one indoor place to eat and the mosquitoes were terrible.

2025 年 9 月入住 7 晚

6/10 一般

Candace

与配偶出行

2025 年 9 月 24 日

满意：员工和服务

不满意：服务设施

I didn’t like the food options. It was very limited options

2025 年 9 月入住 4 晚

6/10 一般

Perry

与家人出行, 与配偶出行

2025 年 9 月 19 日

满意：清洁度、员工和服务、服务设施

Food need to improve drastically.

2025 年 9 月入住 4 晚

6/10 一般

Robert

2025 年 9 月 16 日

满意：清洁度、员工和服务、住宿条件和设施

Too many restaurants closed at one time. No signage in lobby telling where restaurants and shopping areas were. Not fond of their tipping policy. Outside activities too expensive! They need armbands so you don’t have to give them your name and room number in all the restaurants! First time at an all inclusive resort that is selling time shares!

2025 年 9 月入住 7 晚

8/10 还可以

Josefina

2025 年 9 月 13 日

2025 年 9 月入住 1 晚

10/10 超赞

Melina Azucena Moreno

2025 年 9 月 11 日

2025 年 9 月入住 3 晚

6/10 一般

Rachael，Louisville

与配偶出行

2025 年 9 月 10 日

满意：员工和服务，清洁度

不满意：住宿条件和设施

This hotel needs some TLC

2025 年 8 月入住 7 晚

10/10 超赞

Melody

2025 年 9 月 9 日

满意：清洁度、员工和服务、住宿条件和设施

Beautiful updated rooms, staff was all very helpful, food was great! Enjoyed this resort immensely and will definitely come back!

2025 年 8 月入住 5 晚

8/10 还可以

Shannon

2025 年 9 月 8 日

2025 年 8 月入住 6 晚

6/10 一般

Howard

2025 年 9 月 7 日

满意：员工和服务

2025 年 9 月入住 1 晚

10/10 超赞

Nicolas

2025 年 9 月 7 日

2025 年 8 月入住 4 晚

8/10 还可以

April

与配偶出行

2025 年 9 月 7 日

满意：员工和服务，清洁度

不满意：服务设施

Nice facility but not much going on. It’s made for people 50 years old and older.

2025 年 8 月入住 3 晚

2/10 糟糕

Isidro

2025 年 9 月 4 日

满意：员工和服务

不满意：住宿条件和设施，清洁度

No hot water for shower

2025 年 8 月入住 4 晚

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式

Secrets Aura Cozumel - Adults Only - All Inclusive

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