秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式有游泳池吗？

是的，此住宿设有3 个室外游泳池。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式住宿费用是多少？

截至 2025 年 7 月 13 日，我们找到的秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式 2 位成人 1 晚最低价是 US$290.91（不含税费），入住日期是 2025 年 7 月 22 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式的停车费是多少？

该住宿免费提供自助停车和代客停车。

何时可在秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式办理入住？

开始办理入住：15:00；停止办理入住：不限时间。可安排提前入住，须支付费用（取决于客房供应情况）。

何时可在秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式办理退房？

退房时间为正午。延迟退房会收取费用（视客房供应情况而定）。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式提供全包式服务吗？

是的，这是全包式住宿。活动包括：浮潜、划皮艇、骑自行车等等。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式的地址在哪里？

这家科兹美岛住宿依傍着海滩，距离阿莱西非科苏梅尔国家公园和天堂海滩步行不到 5 分钟。而且，桑丘先生海滩俱乐部和米亚大海滩和水上公园距离酒店不到 2 公里。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式点评、优惠和照片 2025

Q: 秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式有游泳池吗？

是的，此住宿设有3 个室外游泳池。

Q: 秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

Q: 秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式的停车费是多少？

该住宿免费提供自助停车和代客停车。

Q: 何时可在秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式办理退房？

退房时间为 正午。延迟退房会收取费用（视客房供应情况而定）。

6/10 一般

Ovidio

与家人出行

2025 年 7 月 13 日

满意：清洁度、服务设施、住宿条件和设施

THE SERVICE WAS VERY GOOD. FOOD WAS VERY GOOD. PEOPLE ARE KIND AND RESPECTFUL. ANOTHER TEAM ARE IN TOP OF YOU TO SALE YOU THE MEMBERSHIP. THAT IS TERRIBLE!!!!! THEY OVERCHARGE THE CREDIT CARD FOR SERVICES. BE CAREFUL!!!

2025 年 7 月入住 9 晚

10/10 超赞

Tracy

与配偶出行

2025 年 7 月 12 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Enjoyed our stay

2025 年 7 月入住 1 晚

6/10 一般

Lori，Frisco

与配偶出行

2025 年 7 月 8 日

满意：清洁度、服务设施、住宿条件和设施

Very lacking in entertainment and notification of entertainment

2025 年 7 月入住 5 晚

4/10 很差

Artur

2025 年 7 月 7 日

不满意：住宿条件和设施，员工和服务

Will not stay there again.

2025 年 7 月入住 4 晚

2/10 糟糕

Julie

团体旅客

2025 年 7 月 7 日

不满意：清洁度、服务设施、住宿条件和设施

We booked two rooms, ocean view, but only got one ocean view room, and the other was clear on the other side of the resort. Resort said to “upgrade” it would be $80 per night. Then said if we’d sit through a 90 minute presentation, we would get another ocean view. We’d been traveling since 3am, we were exhausted but agreed to do it at 9 the next day. Our friend had paid considerably more for her room than ours. The next day we showed up for the presentation at nine. We had a tour planned after with pick up at the resort at 11. They said it wouldn’t be enough time. And insisted on rescheduling us the next day. We were hounded every time we walked through the lobby. Told there would be a 250 room charge attached to her room. The second day our friend had a family emergency and had to leave…when she went to check out, they told her she owed 250. They would not let her in a cab or out of the gates unless she paid. And they would not credit her for the other nights rooms. The food was awful. And often hard to get, during the offseason most of the restaurants aren’t open. No night life, getting a drink after 9 was impossible. Room service breakfast took over an hour. Several cockroaches in our room and other bathrooms. Overall terrible place to stay! Best part was the swim up pool bar, which had the fastest food, but it closed at 6. Town is a ways away.

2025 年 7 月入住 4 晚

10/10 超赞

George

与配偶出行

2025 年 7 月 6 日

满意：服务设施，员工和服务

Love the beach

2025 年 6 月入住 5 晚

10/10 超赞

Kenneth

与配偶出行

2025 年 7 月 5 日

满意：清洁度、服务设施、住宿条件和设施

All adults and good drinks !!

2025 年 6 月入住 5 晚

10/10 超赞

Emmalee S

与家人出行, 与配偶出行

2025 年 7 月 5 日

满意：清洁度、服务设施、住宿条件和设施

We spent our honeymoon here. EVERY SINGLE WORKING IS SO KINDA AND HELPFUL! Definitely will be back

2025 年 6 月入住 5 晚

6/10 一般

Reyna graciela

团体旅客

2025 年 7 月 2 日

NO ME AGRADO TANTO

2025 年 6 月入住 2 晚

6/10 一般

Leticia Poleth

与配偶出行, 团体旅客

2025 年 6 月 30 日

El hotel en general, le falta algo de renovación, te ponen muchas reglas para todo, la comida muy simple, le falta variedad, las habitaciones huelen mucho a humedad, como que tienen poco personal y era lento el servicio.

2025 年 6 月入住 2 晚

4/10 很差

Suzanne

与配偶出行

2025 年 6 月 29 日

满意：服务设施

Disappointed by poor check in especially as we weren’t feeling well & needed to rest. Reason for delay was given as Supervisor had to check to confirm room at standard. Finally given access after 40mins, advised needed to still sort mini bar & would deliver tea with milk, neither happened. Ceiling in bathroom began leaking during the night, with water all over floor, my wife narrowly missed slipping & having a dangerous fall. Reported to reception & maintenance, didn’t seem to be too bothered saying we should report in post stay feedback form which never came through. Another example of number of occasions when staff said what we wanted to hear but no action took place. There were couple of staff who were both friendly & went above & beyond. Most others seemed superficial sadly. Location nice, food good, but above experience left bad taste in mouth.

2025 年 6 月入住 1 晚

6/10 一般

Thomas R

与家人出行

2025 年 6 月 29 日

满意：清洁度、员工和服务、服务设施

The hotel’s location and beach are exceptional. The staff’s efforts to address our concerns were commendable. However, the property’s age and the need for repairs are notable drawbacks. Three out of four rooms were unsatisfactory, necessitating a relocation to upgraded accommodations. The dining experience was average, contrasting with the exceptional quality of food at other Secret locations. While we are considering returning to Cozumel for its pristine beaches, we would not choose to stay at this establishment again.

2025 年 6 月入住 5 晚

6/10 一般

Ugo

与配偶出行

2025 年 6 月 28 日

满意：员工和服务

不满意：住宿条件和设施，服务设施

the property is kind of dull, no real color outside of the dull orange on the walls. the pools look old, nothing special at all. the first room they put us in, there were dead bugs on the bed and just bugs flying throughout the room. moths, roaches, all of them. they switched our room for us and the newer one was way nicer, but the view was just the dull pool. everyone was kind but i dont know about cozumel.

2025 年 6 月入住 1 晚

8/10 还可以

Christi

2025 年 6 月 28 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The staff went over and beyond to make our stay great!

2025 年 6 月入住 5 晚

8/10 还可以

Gregory

与家人出行, 团体旅客

2025 年 6 月 26 日

满意：清洁度、服务设施、住宿条件和设施

When booking we requested a ground floor room and the request was honored, so big plus for us. The grounds needs a little more upkeep but it was clean and the staff was attentive at all times.

2025 年 6 月入住 5 晚

6/10 一般

Trina

2025 年 6 月 25 日

满意：员工和服务，清洁度

I've stayed at about four secrets, and this one was run down.

2025 年 6 月入住 3 晚

6/10 一般

Thomas Chester

与配偶出行

2025 年 6 月 23 日

满意：清洁度、员工和服务、服务设施

Great Staff, But Dining Needs Work The staff at Secrets Aura Cozumel was amazing, friendly, helpful, and always welcoming. You really couldn’t ask for better service. That said, the dining setup was frustrating. You’re given a printed schedule showing which restaurants are open each day, and most are à la carte with limited, repetitive menus. Many meals lacked variety, and waiting in the heat wasn’t enjoyable. The Market Café buffet was great for breakfast, but it absolutely needs to be open for lunch and dinner. A buffet option all day would solve a lot. We ended up relying on room service just for convenience. The swim-out rooms were excellent for relaxing after the beach. Overall: amazing staff and setting, but management really needs to improve food variety and bring back buffet dining beyond breakfast.

2025 年 6 月入住 7 晚

10/10 超赞

Paul

2025 年 6 月 21 日

满意：清洁度、服务设施、住宿条件和设施

Great place if you want quiet with amenities. Staff is excellent...kenia...Isreal...rosales...were standouts from the staff. Thank you.

2025 年 6 月入住 7 晚

2/10 糟糕

Kevin Todd

团体旅客

2025 年 6 月 21 日

不满意：清洁度、服务设施、住宿条件和设施

Terrible management!!!!

2025 年 6 月入住 5 晚

10/10 超赞

Murrie

与配偶出行

2025 年 6 月 21 日

满意：清洁度、服务设施、住宿条件和设施

Great snorkeling! Great dive shop and easy access to dive boats! Very attentive staff and service far exceeding other resorts! And they have Dos Equis! Most resorts in Cozumel don’t offer it! Spacious rooms with great AC! We will definitely return !!

2025 年 6 月入住 4 晚

6/10 一般

Monique

与配偶出行

2025 年 6 月 20 日

We have been to this property several times. This last time we went the check in was a bit longer than normal and we were preferred guest. Only one person helping and several families waiting.The room was GREAT clean, cool and stocked daily. The preferred pool was not very clean or cool and the food was good but again in the past GREAT. I actually book for the food its typically very authentic. Something changed in management or chain. Customer service was good, and the beach was CLEAN! Had I never been in the past I would have given 4 stars but being the standard on my expectation was set I was a little disappointed.

2025 年 6 月入住 2 晚

6/10 一般

Jessica Cassandra

2025 年 6 月 19 日

2025 年 6 月入住 3 晚

4/10 很差

Vanessa

与配偶出行

2025 年 6 月 18 日

满意：清洁度

不满意：服务设施

We loved our swim out suite, however we were told to get out of the pool right outside of our room at 9pm. The non preferred people (us)were treated totally different, the excursions were confusing and they seemed to want to book with their buddies next door idk if they got a kick back. The food left a LOT to be desired, the drinks were so sweet and served in not so clean looking glasses. We rented a car fortunately and explored the island finding some good food there. There is a definitely time share push, they are careful not to call it that. That wasted 3 hours of our day that day. I will go back to Cozumel but not likely to here.

2025 年 6 月入住 7 晚

6/10 一般

Rogelio

团体旅客

2025 年 6 月 17 日

满意：员工和服务，清洁度

不满意：服务设施

This is a 3 start at best. Unfortunately as an adults only resort, no nightlife at all, most bars close very early (by 9 at latest) and very boring for an all inclusive that is so far away from downtown. Will not stay again.

2025 年 6 月入住 4 晚

2/10 糟糕

Elsa

2025 年 6 月 17 日

不满意：服务设施

Negative experience at Secrets Aura Cozumel Problems from the beginning of the stay Estimated date: 6/12/2025 - 06/15/2025 Upon arrival, the adjacent room was being painted, which caused a strong paint smell in the room itself. I reported the inconvenience to the reception, who visited the room, applied a spray, and apologized. The smell persisted the next day; I had to call again and remain out of her room for approximately three hours while they attempted to resolve the problem with a dehumidifier. Lack of compensation or alternatives from hotel staff, beyond apologies. Experience with the “Preferred Lounge” and restaurants I paid for a preferred room with access to the “Preferred Lounge,” but the food offered (snacks, sandwiches) seemed to be in poor condition and he never got to enjoy it. The lounge staff showed little knowledge of the drinks offered. I only used the lounge to make a reservation. Restaurant Incidents A. Breakfast at Bordeaux (for preferred customers) First breakfast: Poorly prepared dishes (chilaquiles with almost burnt egg, chewy tortillas and bitter salsa; boyfriend received a sandwich and avocado toast). I requested a change of dish; the new one (American breakfast with sausage) was also in poor condition (hard pancakes, undercooked eggs, inedible sausage). The staff was courteous and apologetic, but the experience didn't improve. The manager visited the room after reporting the problems and offered a complimentary meal

2025 年 6 月入住 3 晚

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秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式

Secrets Aura Cozumel - Adults Only - All Inclusive

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秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式的照片库

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客房选择

显示Preferred Club Junior Suite Pool View King的所有照片

Preferred Club Junior Suite Pool View King

特色亮点

显示Junior Suite Pool View Swim Out King的所有照片

Junior Suite Pool View Swim Out King

特色亮点

显示小型套房, 1 张特大床的所有照片

小型套房, 1 张特大床

特色亮点

显示Preferred Club Superior Junior Suite Ocean View King的所有照片

Preferred Club Superior Junior Suite Ocean View King

特色亮点

显示Preferred Club Junior Suite Ocean View Swim Out King的所有照片

Preferred Club Junior Suite Ocean View Swim Out King

特色亮点

显示Preferred Club Junior Suite Pool View Double的所有照片

Preferred Club Junior Suite Pool View Double

特色亮点

显示Junior Suite Ocean View Swim Out King的所有照片

Junior Suite Ocean View Swim Out King

特色亮点

显示Junior Suite Ocean View King的所有照片

Junior Suite Ocean View King

特色亮点

显示Preferred Club Junior Suite Ocean Front Plunge Pool King的所有照片

Preferred Club Junior Suite Ocean Front Plunge Pool King

特色亮点

显示Preferred Club Junior Suite Ocean Front King的所有照片

Preferred Club Junior Suite Ocean Front King

特色亮点

显示小型套房, 1 张特大床, 露台, 海洋景观的所有照片

小型套房, 1 张特大床, 露台, 海洋景观

特色亮点

显示Junior Suite Pool View King Bed的所有照片

Junior Suite Pool View King Bed

特色亮点

显示Preferred Club Junior Suite Ocean View King的所有照片

Preferred Club Junior Suite Ocean View King

特色亮点

显示Junior Suite Ocean View Double的所有照片

Junior Suite Ocean View Double

特色亮点

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秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式

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