科苏梅尔日景萨波尔度假村 - 全包式有游泳池吗？

是的，此住宿设有1 个室外游泳池。游泳池开放时间：08:00–19:00。

科苏梅尔日景萨波尔度假村 - 全包式允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

科苏梅尔日景萨波尔度假村 - 全包式的停车费是多少？

该住宿免费提供自助停车。

何时可在科苏梅尔日景萨波尔度假村 - 全包式办理入住？

开始办理入住：15:00；停止办理入住：不限时间。

科苏梅尔日景萨波尔度假村 - 全包式提供全包式服务吗？

是的，这是全包式住宿。活动包括：帆板运动、浮潜、划皮艇等等。

科苏梅尔日景萨波尔度假村 - 全包式的地址在哪里？

这家科兹美岛住宿依傍着海滩，距离天堂海滩和桑丘先生海滩俱乐部步行不到 15 分钟。而且，距离米亚大海滩和水上公园和圣弗朗西斯科海滩不到 5 公里。

科苏梅尔日景萨波尔度假村 - 全包式

Q: 科苏梅尔日景萨波尔度假村 - 全包式允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

Q: 科苏梅尔日景萨波尔度假村 - 全包式的停车费是多少？

该住宿免费提供自助停车。

2/10 糟糕

Deniece

与家人出行

2025 年 6 月 11 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Everything

2025 年 4 月入住 3 晚

10/10 超赞

Mary

2025 年 6 月 9 日

满意：清洁度、服务设施、住宿条件和设施

I rated all 5 stars for the simple fact that Expedia continued booking despite Sunscape shutting down. However, when we arrived they were able to move us next door to Dreams and our service the entire process and confusion was wonderful.

2025 年 5 月入住 5 晚

8/10 还可以

Jeffrey

与配偶出行

2025 年 6 月 8 日

满意：员工和服务，清洁度

Loved the location, The beds were comfortable, but the rooms have some underlying conditions. The staff was amazing.

2025 年 2 月入住 6 晚

2/10 糟糕

Thu

与家人出行

2025 年 5 月 29 日

不满意：清洁度、服务设施、住宿条件和设施

Staffs are very nice. But resort is Hyatt own. Never go to a Hyatt own resort. It’s a snake pit. Worse vacation ever.

2025 年 5 月入住 5 晚

4/10 很差

Sheroy

2025 年 5 月 25 日

2025 年 5 月入住 4 晚

2/10 糟糕

Noemi

2025 年 5 月 21 日

不满意：清洁度、住宿条件和设施、客房舒适度

Food-Terrible ATM not working No entertainment Front desk service horrible

2025 年 5 月入住 6 晚

8/10 还可以

Andres

2025 年 5 月 21 日

满意：清洁度、员工和服务、住宿条件和设施

Good

2025 年 3 月入住 4 晚

2/10 糟糕

真实旅客

与家人出行

2025 年 5 月 19 日

满意：员工和服务

不满意：清洁度、服务设施、住宿条件和设施

No dining poor conditions, Told Resort is being torn down in 2 weeks

2025 年 5 月入住 6 晚

2/10 糟糕

真实旅客

与家人出行

2025 年 5 月 19 日

满意：员工和服务

不满意：清洁度、服务设施、住宿条件和设施

When we book the stay we booked as an all Inclusive, yet when we got there there was only 2 restaurants that we could access. The first meal we attempted to get they were out of almost everything. Very little variety. Was told after we checked in that the hotel would be torn down in two week. In order to make the stay enjoyable we had to upgrade to an adjacent hotel for $600. Room was small and Dirty. The mini bar was filled once and we were told that the service was a one time only fill, even though it was and all inclusive.

2025 年 5 月入住 6 晚

4/10 很差

April Lynn

与家人出行

2025 年 5 月 10 日

不满意：住宿条件和设施，员工和服务

This was our third time staying at Sunscape. It was noticeable different from the two previous stays.. The rooms were the same as the other times. The beds are a full size, not at all comfortable. Only two restaurants to dine at now. In the past it was three. Both are not always open at the same time. Long wait times for dinner and multiple times ran out of food. It was cold many times coming out or on the buffet. Wait times after ordering were long. Lunch is now a buffet, with cold food on it. Multiple people in our group got the fish at the buffet it was raw. The cheese sauce at lunch was orange water, so runny. There is no longer anyone offering to bring you drinks on the beach. Room refrigerator is only filled on first day now, if at all. We had three rooms only one had been filled. When we asked the front desk they said it is only filled once now. Two rooms had decent ac but the other did not work correctly. Went to front desk multiple times throughout each day. Was finally moved to a new room on the third day of complaining. Beach chairs really need upgraded. Most are broken and not enough of them with guests from Dreams and Secrets having access to them. Our drivers said they were trying to do away with Sunscape and extend the other expensive resorts. The only redeeming quality of this hotel is the beach access. Rooms advertised as beach view and beach front are so close to the ocean.

2025 年 2 月入住 5 晚

10/10 超赞

Emilio

与家人出行

2025 年 5 月 7 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Loved it,right by the beach, good food, service and just overall very nice

2025 年 4 月入住 5 晚

2/10 糟糕

Shalonna

2025 年 4 月 27 日

不满意：清洁度、员工和服务、住宿条件和设施

Dear [Hotel Management/Customer Service], I am writing to formally express my dissatisfaction with my recent stay at Sunscape Sabor to seek resolution regarding several issues I encountered during my visit. Upon checking into my room on the 3rd floor, I found it in unacceptable condition. The door had a significant gap, allowing bugs to enter, and the sheets were covered in hair, suggesting they had not been changed. The bathroom floor was dirty, with dead bugs and grime present. I have attached photos for your reference. After raising these concerns, I was moved to a different room on the 1st floor, which unfortunately did not meet my expectations either. The window did not lock, the temperature was uncomfortably hot, and there was a pervasive musty odor. Consequently, I refused to accept this room. Despite this situation, I was charged $300 to relocate to the Dream Hotel, which was immensely better in terms of quality and cleanliness. The overall experience at Sunscape Sabor has been the worst I have ever encountered at a resort. Additionally, I was disappointed with the food and beverage options. The drinks at the Sunscape café did not meet the expectations of an all-inclusive experience, as they were lacking in alcohol, and the cleanliness of the cups and glasses was questionable. Given the numerous issues and the overall negative experience, I kindly request a partial refund for the amount paid during my stay. I believe this would be a fair resolution considering.

2025 年 4 月入住 3 晚

2/10 糟糕

Martin

2025 年 4 月 27 日

不满意：员工和服务、服务设施、住宿条件和设施

HORRIBLE!! en 10 años trabajando en hoteles y conociendo hoteles de Cancun y Riviera Maya. Fue mi peor experiencia. Poca variedad de comida (soy vegetariano), la habitacion extremadamente ruidosa, escuche hasta como iba al baño el vecino del lado. Caro para lo poco que ofrece. NO VUELVO MAS. NO VAYAN! busquen cualquier otra marca

2025 年 4 月入住 2 晚

10/10 超赞

Mayte

团体旅客

2025 年 4 月 23 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Tiene una linda playa. La habitación muy limpia

2025 年 4 月入住 2 晚

8/10 还可以

Patrick Everet

2025 年 4 月 22 日

2025 年 4 月入住 7 晚

10/10 超赞

YAZMIN

2025 年 4 月 22 日

满意：清洁度、员工和服务、住宿条件和设施

Todo estuvo excelente menos la comida, no tenía sabor.

2025 年 4 月入住 3 晚

6/10 一般

Mario

2025 年 4 月 22 日

2025 年 4 月入住 2 晚

8/10 还可以

steven

与家人出行

2025 年 4 月 21 日

满意：清洁度、员工和服务、服务设施

The beach was great for snorkeling. A lot of different juvenile fish.

2025 年 4 月入住 7 晚

8/10 还可以

Erin

与家人出行, 与配偶出行

2025 年 4 月 19 日

满意：员工和服务、服务设施、住宿条件和设施

Staff and facilities are great. Food hit and miss

2025 年 4 月入住 7 晚

10/10 超赞

Ilene

2025 年 4 月 18 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I loved this resort. Very safe and family friendly.

2025 年 4 月入住 4 晚

10/10 超赞

真实旅客

与家人出行

2025 年 4 月 17 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Muy buena opción para hospedarse en Cozumel.

Excelente servicio en general, buenas vibes!

2025 年 4 月入住 1 晚

10/10 超赞

Christopher

2025 年 4 月 14 日

满意：清洁度、员工和服务、住宿条件和设施

2025 年 3 月入住 3 晚

10/10 超赞

ronald coleman，NASHVILLE

与配偶出行

2025 年 4 月 13 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great quiet place

2025 年 4 月入住 5 晚

10/10 超赞

Lupita

与配偶出行

2025 年 4 月 11 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Es un lugar en el que sus instalaciones ya tienen tiempo pero se compensa con el servicio. Muchas gracias a Yuri, Eloisa, Capi Ricardo, Hostess Glendy, René Reyes, Carolina, Dario, Jonathan, Antonio, Antonio y Roberto junto con Milagros hicieron que nos pasáramos una estancia inolvidable. Muchísimas gracias por todas sus atenciones.

2025 年 4 月入住 7 晚

6/10 一般

Krystal E

与配偶出行

2025 年 4 月 10 日

满意：员工和服务

不满意：住宿条件和设施

The property smelled like sewer. Sinks backed up and doors did not latch. The staff was friendly.

2025 年 4 月入住 4 晚

科苏梅尔日景萨波尔度假村 - 全包式

Sunscape Sabor Cozumel - All Inclusive

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