“The property is overall really good, the bed was comfortable. The staff was really good they provided me with extra towels at no additional cost. Safe parking and location of the hotel is exactly to be on point, especially if you are visiting the city center. ”
“Very good hotel. It is a great experience of staying here when I joined a conference held in Newcastle upon Tyne. Good location, good service, good price and friendly staff.”
“The apartment was great, conveniently located for Newcastle City Center (within a short walk, or short hop on the Metro), Jesmond Metro station and restaurants and cafes in the local area.
Check in via the adjacent Holiday Inn was quick and efficient and access to parking (free with the apartment!) was easy.
One minor gripe - when we set the sofa bed up, the mattress was dirty, covered in dust and food crumbs from the previous stay.
Otherwise the apartment is comfortable and in a good……
“It was terrible and got worse the more I investigated. The drains were blocked and the bathroom not cleaned, dirty towels on the doors and the bed had black bits through the white sheets! Thank goodness the sheets were white so I could see how dirty it was!”
“You most certainly receive value for your pound here! The rooms are immaculate and the rain showers in the washrooms are amazing!! This is our 3rd stay here!”
“Fab little apartment. Really clean and ideal for a 3 night stay while my daughter was having surgery in the RVI - ideal location too.
Really friendly staff too.
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“We had a good stay, when ringing for support to find the entrance and how to enter was very supported and sent all necessary details, free parking close by and isn’t too far a drive away from everything. Very quiet no banging through the night etc. ”
“We booked this as a large group and it didn't disappoint. The apartments were well laid out with ample space in the living room areas. There was great cleanliness throughout and areas stayed at a nice temperature. The accomodation was really quiet at night and the key system although awkward at first was easier than keys. The location was also great with a short tram or 20min walk into town.
Only small gripes are that we would have liked more utensils/ crockery, it would also be nice if there……
“We stayed as a group of 8 ladies, we we watching a show at the stage making this apartment the perfect location. Directly outside the metro station, with a few minutes walk. The apartment had everything we needed, it was spotlessly clean and the beds were super comfy. Would highly recommend ”
“Great little stay , very busy little pub ….but ..the room amazingly well insulated from noise !
Fantastic breakfast !
Friendly and attentive staff and overall great feel to the pub..”
“First time staying at Swan and i am very impressed. Very clean and comfortable with everything you need for a pleasant stay. I will definitely stay here again next time I'm in the area. ⭐️⭐️⭐️⭐️⭐️”
"With the provision of a very good kitchen inside the apartment, unfortunately no dining table and chairs were provided. So my family members and I had to stand during eating. Such situation is considered very undesirable."