6/10 一般
Yevgeny
与家人及幼儿出行
2025 年 8 月 31 日
满意：清洁度、员工和服务、服务设施
Everything was fine, except for one thing - the day before we arrived I called the hotel to ask if the slide works, as that was important for the kids, and the answer was that it works, and no need to worry. But after we checked-in, the staff told us that the slide doesn’t work since its broken. After we explained that we were told that it works, they magically fixed it. The next morning, the slide didn’t work again and they turned it on only after we spoke with the supervisor. I wouldn’t say a word, but they told us when I called that it’s perfectly working, and in fact they turned it on in the end. Looks like they just try not to turn it on until you insist.
Yevgeny
2025 年 8 月入住 1 晚