The is a very old quaint hotel. It is adorable and well taken care of. The staff is top notch and go out of their way to meet every need, even before you know you need it. They attend to every detail. The breakfast is prepared and presented very tastefully. The staff make you feel right at home. Located in downtown, it is within walking distance of restaurants and shops. We will return to this diamond in the rough, for future stays in Cuenca.
Kim
2024 年 7 月入住 1 晚
10/10 超赞
Maria,Morris Plains
与家人出行
2024 年 6 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely boutique hotel located in historic old town Cuenca.
Safe and convenient. You can stay here and walk local historic streets and see the local churches and check out local restaurants.
Room was clean and neat.
Service was great!
Maria
2024 年 6 月入住 1 晚
6/10 一般
Fabián,QUITO
2024 年 2 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice house but NO HOT WATTER
Fabián
2024 年 2 月入住 1 晚
8/10 还可以
Amy
与配偶出行
2023 年 11 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property has a historic charm. The staff were very personable and helpful. Our room, a suite, was spacious and comfortable. The only downside was the street noise. Our room was in the front of the hotel and the passing cars, trucks, motorcycles were loud well into the wee hours.
Amy
2023 年 11 月入住 4 晚
10/10 超赞
Susana,Astoria
团体旅客
2023 年 1 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Susana
2023 年 1 月入住 2 晚
10/10 超赞
Leo
与配偶出行
2022 年 1 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice to go to a small hotel and feel the friendly Atmosphere
The property is well kept and retains it old world feel in every respect
Leo
2022 年 1 月入住 3 晚
10/10 超赞
真实旅客
与配偶出行
2020 年 3 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
El desayuno muy rico! La cama muy cómoda y el servicio excelente
真实旅客
2020 年 3 月入住 2 晚
6/10 一般
真实旅客
2020 年 1 月 7 日
满意:员工和服务,清洁度
真实旅客
2019 年 12 月入住 3 晚
8/10 还可以
David
2019 年 7 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hola
Excelente estancia
David
2019 年 7 月入住 4 晚
8/10 还可以
真实旅客
与家人出行
2019 年 4 月 23 日
满意:员工和服务,清洁度
Situated in the Center makes walking to the historic sites easy.
Many of the furniture Spears to be antique but by using them they are old ( beds make noises when you turn around, bathtub is very slippery, toiletinstallation is very low above the ground....).
BUT todos empleados did a tremendous job, super
真实旅客
2019 年 4 月入住 3 晚
10/10 超赞
Richard,California. USA
2018 年 12 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great experience, friendly staff and great location.
Richard
2018 年 12 月入住 3 晚
8/10 还可以
真实旅客
2018 年 11 月 26 日
满意:住宿条件和设施,员工和服务
真实旅客
2018 年 11 月入住 2 晚
8/10 还可以
Susan,Denver, Colorado
2018 年 3 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel
I had a great experience at the hotel. It's in a great location and staff was wonderful.
One bad experience was the taxi stole my mini I pad that delivered us to the hotel. The hotel was helpful to work with the police and wrote a letter in my behalf. But I don't see how I will get it back, the police were not in the least bit interested in helping. I applaud the hotel to be helpful in this situation.
Susan
2018 年 2 月入住 5 晚
10/10 超赞
Steven
2018 年 2 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hidden Gem
The city of Cuenca is lovely, this hotel is around he corner from the Cathedral and all the restaurants. It is a very charming hotel, a restored colonial home, with open courtyards, large rooms, high ceilings. Plus there are excellent showers with strong water pressure. The staff was professional, the breakfast was perfect (bacon and eggs were delicious!!!).
Steven
2018 年 2 月入住 1 晚
4/10 很差
真实旅客
2017 年 11 月 5 日
不满意:客房舒适度,员工和服务
Rude staff charged me twice
Although I already payed my stay with Expedia the hotel made me pay again and refused to let me out. I almost lost my flight and am still demanding for my money back!
真实旅客
2017 年 11 月入住 2 晚
8/10 还可以
Carlos Andres
2017 年 5 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel agradable con excelente ubicación.
Excelente ubicación y muy buen servicio.
Carlos Andres
2/10 糟糕
真实旅客
2017 年 3 月 17 日
满意:清洁度
不满意:客房舒适度,员工和服务
Me parecio un hotel que para nada es de 5 estrellas, no tiene garaje, el servicio malo, y las habitaciones muy simples y frias sin calefacción, es un precio demasiado caro para lo que te ofrecen. No volveré nunca mas y no lo recomiendo a nadie.
真实旅客
6/10 一般
Alfredo,Guayaquil
2016 年 8 月 14 日
满意:清洁度
Aceptable
En general buen hotel, 3 estrellas . Hay ruido por la mañana cuando las mucamas empujan el carrito de limpieza . Y los baños deben mejorarlos . Lo demás esta bien .
Alfredo
10/10 超赞
Cesar Augusto,Guayaquil
2015 年 6 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
excelente hotel
Excelente ubicación, excelente atención al cliente, excelente calidad del hotel. Volvería segurísimo
Cesar Augusto
6/10 一般
Bob,Frisco, TX
2010 年 4 月 4 日
满意:员工和服务,清洁度
不满意:客房舒适度,住宿条件和设施
Not very happy with this lodging choice
I travel about 30 trips and 100K airmiles a year and in 5 years - I have only written two negative reviews. This will be my third.
First, in fairness, this is a very nice looking hotel that has been renovated. Staff was very helpful and considerate.
Problem is the building and the furniture. Beds are way too small - at 6 foot -Im hanging over.
The building in an enclosed atrium with very nice wooden floors. Problems is the sound carries everywhere. If you want peace and quiet - find another place to rest while in Cuenca. We dealt with people roaming halls (you can hear everything like they are in your room) until 2 am - then little kids running amuck at breakfast at 7 am.
Im serious - it is like they are right in your room.
Great staff needs to find a better building.