El personal de servicio fue muy atento y las instalaciones están limpias y bien atendidas.
Fausto
2023 年 2 月入住 2 晚
10/10 超赞
Erik
2022 年 10 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
El estilo colonial
Erik
2022 年 9 月入住 1 晚
10/10 超赞
Joffre Javier
与家人出行
2022 年 3 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Joffre Javier
2022 年 3 月入住 2 晚
8/10 还可以
Charles,Gander
2021 年 11 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel very friendly staff restaurant needs big improvement
Charles
2021 年 11 月入住 3 晚
10/10 超赞
Deborah
与家人及幼儿出行
2021 年 11 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved the charm of the property, the attention to detail and the attentiveness of the staff. The location is fantastic, as well!
The off-site parking was a bit inconvenient and the rooms were a little damp.
But overall, our experience was wonderful and we will be back!
Deborah
2021 年 10 月入住 4 晚
10/10 超赞
真实旅客
与家人出行
2021 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
La atención del personal y el servicio, muy buenos y eficientes. Cada vez que viaje a Cuenca procuraré hospedarme en este hotel que, además, está en pleno centro histórico de la ciudad.
真实旅客
2021 年 7 月入住 1 晚
8/10 还可以
roberto
2021 年 7 月 5 日
roberto
2021 年 7 月入住 2 晚
8/10 还可以
Daniel
2019 年 12 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Daniel
2019 年 12 月入住 3 晚
8/10 还可以
真实旅客
2019 年 11 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 11 月入住 1 晚
8/10 还可以
真实旅客
2019 年 11 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
真实旅客
2019 年 11 月入住 2 晚
8/10 还可以
Mike,Costa Rica
2018 年 8 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Rooms on the ground floor quite noisy as kitchen is right there and starts working early as well as many guests have to pass this aera.
Mike
2018 年 8 月入住 3 晚
2/10 糟糕
Rafael,Quito
2018 年 8 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bad Experience
When we got in to the Hotel, the lady in the front told us that they never got an confirmation of ORBITZ which seems really weird because I guess everything is automated. So she gave us an option to stay in two triple rooms the night we arrived but we were getting relocated to another hotel nearby. So we went through the process of checking out the next day and checkin in to the other hotel. Hotel was two blocks distance from San Juan so it wasn´t that hard, but the hotel itself (Hotel Inca Real) was one of the worst hotels I´ve stayed, the floor cracks every time you step, theres a bell in the main entrance so you can hear every ring from your room, soundproofing is non existent at all and the buffet breakfast is extremely limited and I believe that there is a big price gap between the two hotels.
I trully didnt like what happened and I´m not sure if it was a problem of ORBITZ or San Juan Hotel staff, but it was a non pleasant experience which I don´t want to repeat in my life.
Rafael
2018 年 8 月入住 2 晚
10/10 超赞
Joe,Detroit, (very cold/snowy) Michigan
2018 年 2 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
1st trip to the mountains
The hotel was very nice. The staff (esp. Claudia, Paola , and Karina) was outstanding and very friendly.
The staff was helpful, caring about our well being and followed up on every request we made.
They found a english speaking driver, for us, that was very good.
We have nothing bad to say about the hotel, and our stay.
An absolute 5/5.
Joe
2018 年 2 月入住 4 晚
10/10 超赞
Lanita
2018 年 2 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff amazing and bilingual
Lanita
10/10 超赞
Lanita
2018 年 2 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff are the best and speak English
Lanita
10/10 超赞
真实旅客
2018 年 2 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very enjoyable stay and the staff were very, very accomadting.
真实旅客
2018 年 2 月入住 3 晚
10/10 超赞
真实旅客
2017 年 12 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful colonial hotel. Excellent service and location. Very clean hotel and good restaurant.
真实旅客
2017 年 12 月入住 1 晚
10/10 超赞
Alex
2017 年 11 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The reservation was wrong, they gave my parents a wrong room. But the servicios was available to change and do and update to my original reservation. Very good service
Alex
2017 年 10 月入住 1 晚
10/10 超赞
J. Graham,Dallas TX
2017 年 5 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay in central area -- lot w/in walking dist
Enjoyed very much. Good service, beautiful interior. Down side: Parking is in a locked lot two blocks away. OK if you're taking taxis, but inconvenient if you're driving. No A/C or heat, but it wasn't a problem for us in late May.
J. Graham
10/10 超赞
Julie,Reading, PA
2017 年 1 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay in Cuenca at San Juan Hotel
We were so pleased with our stay at San Juan Hotel. The staff was very kind and helpful. We speak very little Spanish and there was always someone available who spoke English. The hotel is beautiful old style Spanish with a really lovely courtyard. We requested a room with a window that opened to the outside courtyard. So glad we did as not all of the rooms have an outside window. Room and bathroom were very spacious and very clean. The hotel is centrally located, within 2-3 blocks of several markets, the Cathedral, shops, cafes, etc.
Julie
2/10 糟糕
adriana
2017 年 1 月 2 日
满意:清洁度、住宿条件和设施、客房舒适度
Lindo pero me debitaron un importe mayor en tarjet
reserve habitación doble superior con vista, con jacuzzi separado ducha. No las tenían disponibles y me dieron una interior sin Yanuzzi separado. Me facturaron 258 dolares porque la habitación era más económica y ustedes me debitaron 340,55 espero vuestro contacto para resolver este inconveniente.
adriana
8/10 还可以
真实旅客
2016 年 12 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
旧市街のロケーションの良いホテル。
クエンカ大聖堂のすぐ近くでロケーションの抜群のホテルです。
真实旅客
10/10 超赞
Lelio
2016 年 11 月 7 日
满意:清洁度、住宿条件和设施、客房舒适度
Tuvimos un problema con la reserva del hotel, apartamento reservado era un catergoria más pequeños porque no tenía más vacantes.
No había aparcamiento como se informa en la reserva.
Sin estos problemas, gran hotel.
Lelio
8/10 还可以
Antonia,Santiago, Chile
2016 年 6 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
El hotel es colonial y muy bonito, el servicio excelente.
El único problema es el acceso al hotel ya que las calles del centro de la ciudad estan destruidas.