The hotel is very close to the plaza de armas yet a very quiet place. The staff are very friendly and helpful which they helped us to prepare breakfast box for our very early check out. The buffet breakfast is nice too and they provide freshly cooked eggs up to your likings. Coca tea by coca leaves is provided for the whole day to help you to deal with altitude sickness and oxygen bottle also provided for free if needed. Excellent and unforgettable stay.
Renee
10/10 超赞
Dileepraj
与配偶出行
2025 年 6 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice property with courteous and helpful staff. Clean, spacious room. Quiet rooms. The one downside is that the location is some distance from the city center and not a convenient walk.
Dileepraj
2025 年 5 月入住 1 晚
10/10 超赞
Marco
2025 年 6 月 2 日
满意:清洁度、服务设施、住宿条件和设施
Everything was perfect. Their staff is very nice.
Marco
2025 年 5 月入住 1 晚
10/10 超赞
Mari
与家人出行
2025 年 6 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Excelente staff y ubicación.
Mari
2025 年 5 月入住 4 晚
10/10 超赞
Andrew
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Highly recommended. Very close to the main square and surrounding areas.
Andrew
2025 年 5 月入住 7 晚
10/10 超赞
Eric
团体旅客
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The breakfast was fantastic, and we enjoyed the attention by the staff
Eric
2025 年 5 月入住 2 晚
10/10 超赞
Eric
团体旅客
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed our stay and wouldn’t hesitate returning
Eric
2025 年 5 月入住 1 晚
10/10 超赞
Anay
与配偶出行
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful and Clean Small Hotel! We enjoyed our stay and would definitely stay again!
Anay
2025 年 4 月入住 6 晚
10/10 超赞
Sherry
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoy my stay
Sherry
2025 年 3 月入住 2 晚
10/10 超赞
Anandbabu,Morganville
与家人出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Boutique style Hotel, Litlle bit of walk from center. Our room was spacious. but did not have a balcony as pictured while booking.
Anandbabu
2025 年 4 月入住 2 晚
10/10 超赞
Julie
2025 年 4 月 19 日
Julie
2025 年 4 月入住 3 晚
10/10 超赞
wen
与家人出行
2025 年 4 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Comfortable cozy place, staff are very friendly and helpful.
wen
2025 年 4 月入住 3 晚
8/10 还可以
Christian Daniel
与配偶出行
2025 年 3 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy amable el personal que trabaja
Christian Daniel
2025 年 3 月入住 1 晚
10/10 超赞
wen
2025 年 3 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
wen
2025 年 3 月入住 1 晚
10/10 超赞
Perla
团体旅客
2025 年 3 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente servicio por aprte de Noelia muchísimas gracias nos hizo sentir bien recibidas
Perla
2025 年 3 月入住 3 晚
6/10 一般
Joseph
2025 年 3 月 15 日
Joseph
2025 年 3 月入住 1 晚
6/10 一般
Joseph
2025 年 3 月 14 日
满意:员工和服务
Hotel Esmeralda by Katari, was an aesthetically nice hotel. At First glance, modern and clean. But when we arrived our initial room had a smell of residual cigarette smoke, which they happy to change and get us another room. The rooms were pretty dirty with hair and dust. The showers could have operated better, drainage and the shower doors didn't close, the shower head pressure wasn't good. The towels could be more clean, they looked very used. The heater sometimes worked and one room didn't have a window to allow fresh air. The location was off the beaten path which made area quiet but it was a 15min walk to Plaza de Armas. Not much to eat around the area so dont return hungry. The Staff was very nice and always available in house or via WhatsApp. Probably would try somewhere else next time but for the cost and availability it's not awful. Also, breakfast was great.
Joseph
2025 年 3 月入住 2 晚
10/10 超赞
Will
2025 年 3 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had a really nice time here. The room was super comfortable, and the property felt very safe. The hostess was also super helpful with booking and finding information for all the tours. I was able to see everything I wanted to see here with it all being booked very last minute. Thank you again.
Will
2025 年 2 月入住 3 晚
8/10 还可以
Michael
2025 年 2 月 24 日
Michael
2025 年 2 月入住 2 晚
10/10 超赞
BRENDA
2025 年 2 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente servicio
Al hacer check in hubo un inconveniente con mi reserva, no había habitaciones disponibles, sin embargo lo resolvieron y me reubicaron en un hotel de la misma cadena y todo excelente! Me dieron una botella de vino, me decoraron romántico y los desayunos a la habitación impresionantes. También nos preparaban box lunch para nuestra salida temprano a los tours. Excelente servicio de Alex de la sucursal av del sol.