2/10 糟糕
Sarah
与家人出行
2025 年 5 月 2 日
I left a note when I booked that it would be a late check-in because we were coming from aguas calientes by train and taxi. When we got there the guy at the desk said he doesn’t see our booking. He finally found it and checked us in. The rooms were freezing, we booked 3 rooms and he gave us one heater & said other guests are using the others. When I booked, the checkout said 10:30am and when we got there he said we needed to be out by 9am. Extremely inconvenient and rude.
Sarah
2025 年 4 月入住 1 晚