We had originally booked this property because of the rooftop pool. Our room was located on the 5th floor, and the pool is located on the 6th floor. Due to the loud noises/music of the bar upstairs going until 2am, we hardly got any sleep throughout our entire stay. The rooftop itself is beautiful! We tried to access the pool on Saturday, when we found out it was reserved for a private party. The party was from 2pm-8pm. From that time, we were unable to utilize the bar/pool. We paid a lot for the hotel because of the pool and weren't able to use it for one of the days. We had no idea about the private party until an hour before when they had put signs in the elevator. We asked for a partial refund for not being able to use the utilities as listed, and we received a very very small reimbursement. The bartenders were not friendly and were extremely slow for service. I understand that service slows up when it's busy. But the bartenders were talking and texting in a corner, while multiple people were waiting on drinks at the bar. The bar downstairs was just as slow as the bar upstairs.
Overall, the rooms were spacious and clean. The bathrooms have no vent, and you can see into the shower from the bedroom. The lack of communication, loud music, and lack of service is why I'm displeased with our stay. Overpriced hotel.