2/10 糟糕
Laurie G.
2022 年 12 月 28 日
Holiday Visit
Arrived at property unable to access unit. Code didn't work
Owner came to property to open unit. Due to cold weather, struggled to get door open. Once opened we discovered a few inches of water throughout the unit. It was flooded due to pipe burst. As of today, still no refund and have received no response from owner. I have used VRBO and never had an issue. We felt bad for the owners when we saw the flooded unit but were promised a refund immediately.
As of today 12/27 no response from owner and no refund processed.
Laurie G.
2022 年 12 月入住 3 晚