Not Worth the Stay – Poor Service & Cleanliness Issues
I wouldn’t recommend this hotel. The pool was dirty when I arrived, and I couldn’t even swim in it until I specifically asked for it to be cleaned. The food also had extra ingredients that some people in my group couldn’t eat due to dietary restrictions, which was frustrating.
Housekeeping was another issue—I requested service twice, and nothing was done. To top it off, I noticed a bug on the ceiling that looked like a bedbug (though I wasn’t sure), so I brought it up to the manager. They moved me to a different room but gave no real apology, no upgrade, and no compensation—just a room on the opposite side of the hotel, on the 3rd floor, making it extremely inconvenient to move all my stuff.
Overall, the service was lacking, and the hotel didn’t seem to care about making things right. I definitely wouldn’t stay here again.