The hotel does not prepare appropriately for large groups and as guest, we pay the price!!! They had a large reservation for a high school basketball team and the “coaches”. Instead of clustering the group so the chaperones can monitor the players, the hotel spread them out in two separate floors. These kids were running the halls, knocking on random doors and bouncing the ball until 4am!!! We were not able to sleep at all the 2 nights that we stayed.
On top of this, the weather was 91 degrees and the ENTIRE air conditioning went out on the hotel, 5/17/25. We were never offered any free breakfast or even an apology!! This was supposed to be a fun weekend get away to sightsee and enjoy but we were miserable the entire time due to lack of sleep!!!
HORRIBLE EXPERIENCE
Alexandra
2025 年 5 月入住 2 晚
8/10 还可以
MASHANDA
2025 年 5 月 18 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
Room service never came to clean my room all of the days that I was there
MASHANDA
2025 年 5 月入住 2 晚
8/10 还可以
Tim
2025 年 5 月 18 日
满意:清洁度
Nice place too rest for a weekend ,,
Tim
2025 年 5 月入住 2 晚
8/10 还可以
Alisha
与家人出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
We enjoyed our stay overall. Friday night the kitchen closed before 10:30pm. That was supposed to be last call but they had already closed. Closing time was 11pm.
Alisha
2025 年 5 月入住 2 晚
8/10 还可以
Cameron
2025 年 5 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
.
Cameron
2025 年 5 月入住 3 晚
10/10 超赞
AMANDA
与家人出行
2025 年 5 月 13 日
Love the lake area
AMANDA
2025 年 5 月入住 2 晚
8/10 还可以
jose,Hinesville
与配偶出行
2025 年 4 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Hotel was good. However, Bar/Restaurant personnel needs to be more attentive to customers. After a long trip, I was planning to dine at the hotel restaurant, however, after waiting for some time, I was ignored by the person at the Bar. He didn't even acknowledge my presence. I desired to leave and dine at a local restaurant.
jose
2025 年 4 月入住 3 晚
6/10 一般
Brady
2025 年 4 月 22 日
Brady
2025 年 3 月入住 4 晚
10/10 超赞
Lilia
2025 年 4 月 20 日
Lilia
2025 年 4 月入住 1 晚
2/10 糟糕
Rich
2025 年 4 月 11 日
Rich
2025 年 4 月入住 2 晚
2/10 糟糕
Consuela
商务旅客
2025 年 3 月 31 日
不满意:清洁度、服务设施、住宿条件和设施
Rooms are noisy and staff is not well trained. Limited dining and pool was closed.
Consuela
2025 年 3 月入住 5 晚
10/10 超赞
Paul
2025 年 3 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Nice
Paul
2025 年 3 月入住 1 晚
6/10 一般
Acerlee
与配偶出行
2025 年 3 月 17 日
满意:员工和服务,清洁度
Pics showed room with balcony space did not receive that and the elevator is extremely slow
Acerlee
2025 年 3 月入住 2 晚
10/10 超赞
Edgar mauricio
2025 年 2 月 27 日
Edgar mauricio
2024 年 11 月入住 2 晚
8/10 还可以
SPENCER
商务旅客
2025 年 2 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
SPENCER
2025 年 2 月入住 1 晚
10/10 超赞
Julie
商务旅客
2025 年 2 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Julie
2025 年 2 月入住 1 晚
2/10 糟糕
Kevin
2025 年 1 月 26 日
Kevin
2025 年 1 月入住 1 晚
6/10 一般
Shanitha
2025 年 1 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
.
Shanitha
2025 年 1 月入住 2 晚
6/10 一般
Elizabeth
团体旅客
2024 年 12 月 31 日
满意:住宿条件和设施,清洁度
A little disappointed...but it was fine
Not used to a Double Tree being average but this one was and felt more like a Hampton Inn. Decided to stay here b/c of location and amenities that hotel offered. What we didn't know was that the bar and the restaurant were both closed...except for breakfast that was a extremely average and cost $17 pp.
Room had a nice view of the lake so that was enjoyable. And the room overall was generally comfortable but nothing special.
Elizabeth
2024 年 12 月入住 2 晚
8/10 还可以
Krystal,houston
2024 年 12 月 27 日
Krystal
2024 年 12 月入住 2 晚
10/10 超赞
Daniel and Margarita
2024 年 12 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Daniel and Margarita
2024 年 12 月入住 1 晚
8/10 还可以
Andrea
与家人出行
2024 年 12 月 22 日
I guess you get what you pay for, It’s good for the price, and it’s really close go the attractions ; but the carpet has a bad smell, specially in the hallways, like damp.